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Remote PC issue


John Francis1709163149

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Carl,

 

We are planning to deploy Remote PC to all our desktops so users can get connected to their computers at work. We are running an issue where when we try to launch a remote PC from one location the remote PC launches through CITRIX WORKSPACE (2112) and displays the logon screen. When we login to the remote PC, it immediately Signs the user out. So, the user is not able to get to the desktop. We have checked our firewalls, network, switches etc... but, we are not able to figure out what could be causing this issue. Any settings or anything that could be doing this behavior? Our CITRIX setup is entirely on Citrix Cloud and also the cloud connectors are on Citrix cloud.

 

Our backend is Azure and our VDI's sit on Azure. The physical PCs (remote PCs) are Dell computers. Any suggestions or thoughts?

 

Thank you in advance!

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On 4/8/2022 at 6:05 PM, Carl Stalhood1709151912 said:

Is Workspace app installed on the RemotePC machines? If so, what is the value of WSCReconnectMode in the registry?

 

We don't have Workspace app on the Remote PC installed. Teamviewer is installed on that same PC. I am not sure whether this has any thing to do with issues like this? We had one PC working like this and it was connected to a 8 port NetGear Hub, and the backend of the hub was connected to a location which was an old Cisco 3750 switch. The Network guys thought that it could be due to the legacy switch and plugged it to the new Meraki switch removing it from the Hub and directly plugged into the wall jack. It worked. We have another PC behaving similar way but this time this PC is connected to the same switch where the mahine that had a problem. Still, the behavior is the same. So, we are lost. I have taken CDF Traces and Receiver logs and send it to Citrix with the Wireshark logs. I am waiting to hear from them. 

 

Checked any group policies that could be blocking, but none. In fact put it in a separate OU with no policies and have block inheritance and we still see the same issue. 

 

Thanks in advance and if you have come across anything that you may shed some light. 

Edited by John Francis
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On 4/8/2022 at 6:05 PM, Carl Stalhood1709151912 said:

Is Workspace app installed on the RemotePC machines? If so, what is the value of WSCReconnectMode in the registry?

Also, I am adding the following Healthcheck Assistant I ran on the computer.

 

2022-04-07 16:08:00,853: 1 INFO  – Heartbeat for CEIP successfully.
2022-04-07 16:08:00,863: 1 INFO  – 
2022-04-07 16:08:00,863: 1 INFO  – ***************
2022-04-07 16:08:00,863: 1 INFO  – 
2022-04-07 16:08:00,864: 1 INFO  – Citrix Health Assistant v1.8.2.35
2022-04-07 16:08:00,865: 1 INFO  – 
2022-04-07 16:08:00,866: 1 INFO  – ***************
2022-04-07 16:08:00,866: 1 INFO  – 
2022-04-07 16:08:16,106: 7 INFO  – 
2022-04-07 16:08:16,107: 7 INFO  – Start VDA health check...
2022-04-07 16:08:16,108: 7 INFO  – >>>>Step 1: (VDA Software Installation)  Begin. <<<<
2022-04-07 16:08:16,112: 7 INFO  – VDA version number is 2112.0.0.32068.
2022-04-07 16:08:16,112: 7 INFO  – VDA image path is C:\Program Files\Citrix\Virtual Desktop Agent\BrokerAgent.exe.
2022-04-07 16:08:16,113: 7 INFO  – BrokerAgent version number is 7.32.0.6.
2022-04-07 16:08:16,114: 7 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent is fine.
2022-04-07 16:08:16,115: 7 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent\InstallData\Location is fine.
2022-04-07 16:08:16,117: 7 INFO  – [UI Message] VDA software installation verified.
2022-04-07 16:08:16,118: 7 INFO  – <<<< Step 1: VDA Software Installation End. Test Success. >>>>
2022-04-07 16:08:16,119: 7 INFO  – >>>>Step 2: (VDA Machine Domain Membership)  Begin. <<<<
2022-04-07 16:08:16,120: 7 DEBUG – DNS Lookup():
2022-04-07 16:08:16,120: 7 DEBUG – Host Name  = CLB184BOX10.ad.abcd.com
2022-04-07 16:08:16,127: 7 INFO  – VDA Machine:
2022-04-07 16:08:16,127: 7 DEBUG – NetBIOS Name = CLB184BOX10
2022-04-07 16:08:16,127: 7 INFO  – OS Version = Microsoft Windows NT 10.0.19043.0
2022-04-07 16:08:16,128: 7 INFO  – Platform = X64 Platform
2022-04-07 16:08:16,134: 7 DEBUG – Computer Domain: ad.abcd.com
2022-04-07 16:08:16,134: 7 DEBUG – Role = Member Workstation
2022-04-07 16:08:16,160: 7 DEBUG – Membership is Verified, SID:S-1-5-21-2050254471-3077941323-912101608-56450
2022-04-07 16:08:16,161: 7 DEBUG – Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully
2022-04-07 16:08:16,161: 7 INFO  – [UI Message] Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully.
2022-04-07 16:08:16,161: 7 INFO  – <<<< Step 2: VDA Machine Domain Membership End. Test Success. >>>>
2022-04-07 16:08:16,162: 7 INFO  – >>>>Step 3: (VDA Communication Port Availability)  Begin. <<<<
2022-04-07 16:08:16,212: 7 INFO  – [UI Message] Required port: 80 access verified.
2022-04-07 16:08:16,213: 7 INFO  – <<<< Step 3: VDA Communication Port Availability End. Test Success. >>>>
2022-04-07 16:08:16,214: 7 INFO  – >>>>Step 4: (VDA Services Status)  Begin. <<<<
2022-04-07 16:08:16,216: 7 INFO  – OS VDA related services check.
2022-04-07 16:08:16,217: 7 DEBUG – Service : BrokerAgent ("Citrix Desktop Service")
2022-04-07 16:08:16,218: 7 DEBUG – Status = Win32OwnProcess, Running
2022-04-07 16:08:16,218: 7 INFO  – Prereq =
2022-04-07 16:08:16,219: 7 DEBUG – LanmanWorkstation (Win32OwnProcess, Win32ShareProcess), Running
2022-04-07 16:08:16,219: 7 INFO  – Service : BrokerAgent is running
2022-04-07 16:08:16,220: 7 INFO  – VDA machine region time is 4/7/2022 4:08:16 PM
2022-04-07 16:08:16,244: 7 INFO  – [UI Message] All VDA services are running. No VDA service errors were found in the event log for the past five minutes.
2022-04-07 16:08:16,244: 7 INFO  – <<<< Step 4: VDA Services Status End. Test Success. >>>>
2022-04-07 16:08:16,246: 7 INFO  – >>>>Step 5: (Windows Firewall Configuration)  Begin. <<<<
2022-04-07 16:08:16,294: 7 INFO  – Status : Enabled
2022-04-07 16:08:16,295: 7 INFO  – Check Firewall Rules
2022-04-07 16:08:16,312: 7 DEBUG – Firewall TCP rules check ...
2022-04-07 16:08:16,313: 7 DEBUG – Inbound:80
2022-04-07 16:08:16,313: 7 DEBUG – Outbound:80
2022-04-07 16:08:16,313: 7 DEBUG – Inbound:*
2022-04-07 16:08:16,313: 7 DEBUG – Outbound:*
2022-04-07 16:08:16,327: 7 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:16,329: 7 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:16,330: 7 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:16,330: 7 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:16,330: 7 DEBUG – Firewall UDP rules check ...
2022-04-07 16:08:16,330: 7 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:16,330: 7 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:16,331: 7 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:16,331: 7 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:16,331: 7 INFO  – Service port enabled for Firewall
2022-04-07 16:08:16,331: 7 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-07 16:08:16,332: 7 INFO  – <<<< Step 5: Windows Firewall Configuration End. Test Success. >>>>
2022-04-07 16:08:16,333: 7 INFO  – >>>>Step 6: (Communication with Controller)  Begin. <<<<
2022-04-07 16:08:16,334: 7 INFO  – Found 0 hosts in hosts file.
2022-04-07 16:08:16,335: 7 DEBUG – Farm GUID (local) : NOT SET
2022-04-07 16:08:16,335: 7 DEBUG – Farm GUID In Use : NOT SET
2022-04-07 16:08:16,335: 7 INFO  – Find farm Guid doesn't Exist.
2022-04-07 16:08:16,337: 7 INFO  – not find any Controller in [VdaData].
2022-04-07 16:08:16,339: 7 INFO  – Registry based Controller list (ListOfDDCs) :
2022-04-07 16:08:16,340: 7 DEBUG – Controller : ext-ncus-vm-cc1.ad.abcd.com:80
2022-04-07 16:08:16,340: 7 DEBUG – DNS Lookup(Local Machine):
2022-04-07 16:08:16,341: 7 DEBUG – Host Name  = ext-ncus-vm-cc1.ad.abcd.com
2022-04-07 16:08:16,342: 7 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-07 16:08:16,359: 7 DEBUG – Connect = Tcp to 10.128.48.4:80
2022-04-07 16:08:18,003: 7 INFO  – Service = Listening
2022-04-07 16:08:18,003: 7 DEBUG – Controller : ext-ncus-vm-cc2.ad.abcd.com:80
2022-04-07 16:08:18,004: 7 DEBUG – DNS Lookup(Local Machine):
2022-04-07 16:08:45,445: 1 INFO  – Heartbeat for CEIP successfully.
2022-04-07 16:08:45,455: 1 INFO  – 
2022-04-07 16:08:45,455: 1 INFO  – ***************
2022-04-07 16:08:45,456: 1 INFO  – 
2022-04-07 16:08:45,457: 1 INFO  – Citrix Health Assistant v1.8.2.35
2022-04-07 16:08:45,457: 1 INFO  – 
2022-04-07 16:08:45,458: 1 INFO  – ***************
2022-04-07 16:08:45,458: 1 INFO  – 
2022-04-07 16:08:51,772: 6 INFO  – 
2022-04-07 16:08:51,773: 6 INFO  – Start VDA health check...
2022-04-07 16:08:51,774: 6 INFO  – >>>>Step 1: (VDA Software Installation)  Begin. <<<<
2022-04-07 16:08:51,777: 6 INFO  – VDA version number is 2112.0.0.32068.
2022-04-07 16:08:51,778: 6 INFO  – VDA image path is C:\Program Files\Citrix\Virtual Desktop Agent\BrokerAgent.exe.
2022-04-07 16:08:51,779: 6 INFO  – BrokerAgent version number is 7.32.0.6.
2022-04-07 16:08:51,780: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent is fine.
2022-04-07 16:08:51,780: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent\InstallData\Location is fine.
2022-04-07 16:08:51,783: 6 INFO  – [UI Message] VDA software installation verified.
2022-04-07 16:08:51,783: 6 INFO  – <<<< Step 1: VDA Software Installation End. Test Success. >>>>
2022-04-07 16:08:51,784: 6 INFO  – >>>>Step 2: (VDA Machine Domain Membership)  Begin. <<<<
2022-04-07 16:08:51,785: 6 DEBUG – DNS Lookup():
2022-04-07 16:08:51,785: 6 DEBUG – Host Name  = CLB184BOX10.ad.abcd.com
2022-04-07 16:08:51,788: 6 INFO  – VDA Machine:
2022-04-07 16:08:51,788: 6 DEBUG – NetBIOS Name = CLB184BOX10
2022-04-07 16:08:51,803: 6 INFO  – OS Version = Microsoft Windows NT 10.0.19043.0
2022-04-07 16:08:51,803: 6 INFO  – Platform = X64 Platform
2022-04-07 16:08:51,809: 6 DEBUG – Computer Domain: ad.abcd.com
2022-04-07 16:08:51,810: 6 DEBUG – Role = Member Workstation
2022-04-07 16:08:51,827: 6 DEBUG – Membership is Verified, SID:S-1-5-21-2050254471-3077941323-912101608-56450
2022-04-07 16:08:51,828: 6 DEBUG – Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully
2022-04-07 16:08:51,828: 6 INFO  – [UI Message] Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully.
2022-04-07 16:08:51,828: 6 INFO  – <<<< Step 2: VDA Machine Domain Membership End. Test Success. >>>>
2022-04-07 16:08:51,829: 6 INFO  – >>>>Step 3: (VDA Communication Port Availability)  Begin. <<<<
2022-04-07 16:08:51,894: 6 INFO  – [UI Message] Required port: 80 access verified.
2022-04-07 16:08:51,894: 6 INFO  – <<<< Step 3: VDA Communication Port Availability End. Test Success. >>>>
2022-04-07 16:08:51,895: 6 INFO  – >>>>Step 4: (VDA Services Status)  Begin. <<<<
2022-04-07 16:08:51,898: 6 INFO  – OS VDA related services check.
2022-04-07 16:08:51,899: 6 DEBUG – Service : BrokerAgent ("Citrix Desktop Service")
2022-04-07 16:08:51,899: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-07 16:08:51,900: 6 INFO  – Prereq =
2022-04-07 16:08:51,900: 6 DEBUG – LanmanWorkstation (Win32OwnProcess, Win32ShareProcess), Running
2022-04-07 16:08:51,901: 6 INFO  – Service : BrokerAgent is running
2022-04-07 16:08:51,902: 6 INFO  – VDA machine region time is 4/7/2022 4:08:51 PM
2022-04-07 16:08:51,921: 6 INFO  – [UI Message] All VDA services are running. No VDA service errors were found in the event log for the past five minutes.
2022-04-07 16:08:51,921: 6 INFO  – <<<< Step 4: VDA Services Status End. Test Success. >>>>
2022-04-07 16:08:51,923: 6 INFO  – >>>>Step 5: (Windows Firewall Configuration)  Begin. <<<<
2022-04-07 16:08:51,952: 6 INFO  – Status : Enabled
2022-04-07 16:08:51,953: 6 INFO  – Check Firewall Rules
2022-04-07 16:08:51,970: 6 DEBUG – Firewall TCP rules check ...
2022-04-07 16:08:51,970: 6 DEBUG – Inbound:80
2022-04-07 16:08:51,970: 6 DEBUG – Outbound:80
2022-04-07 16:08:51,970: 6 DEBUG – Inbound:*
2022-04-07 16:08:51,971: 6 DEBUG – Outbound:*
2022-04-07 16:08:51,973: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:51,975: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:51,975: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall UDP rules check ...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:51,976: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:51,977: 6 INFO  – Service port enabled for Firewall
2022-04-07 16:08:51,977: 6 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-07 16:08:51,977: 6 INFO  – <<<< Step 5: Windows Firewall Configuration End. Test Success. >>>>
2022-04-07 16:08:51,978: 6 INFO  – >>>>Step 6: (Communication with Controller)  Begin. <<<<
2022-04-07 16:08:51,979: 6 INFO  – Found 0 hosts in hosts file.
2022-04-07 16:08:51,980: 6 DEBUG – Farm GUID (local) : NOT SET
2022-04-07 16:08:51,980: 6 DEBUG – Farm GUID In Use : NOT SET
2022-04-07 16:08:51,980: 6 INFO  – Find farm Guid doesn't Exist.
2022-04-07 16:08:51,982: 6 INFO  – not find any Controller in [VdaData].
2022-04-07 16:08:51,984: 6 INFO  – Registry based Controller list (ListOfDDCs) :
2022-04-07 16:08:51,985: 6 DEBUG – Controller : ext-ncus-vm-cc1.ad.abcd.com:80
2022-04-07 16:08:51,986: 6 DEBUG – DNS Lookup(Local Machine):
2022-04-07 16:08:51,986: 6 DEBUG – Host Name  = ext-ncus-vm-cc1.ad.abcd.com
2022-04-07 16:08:51,987: 6 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-07 16:08:52,003: 6 DEBUG – Connect = Tcp to 10.128.48.4:80
2022-04-07 16:08:52,021: 6 INFO  – Service = Listening
2022-04-07 16:08:52,021: 6 DEBUG – Controller : ext-ncus-vm-cc2.ad.abcd.com:80
2022-04-07 16:08:52,021: 6 DEBUG – DNS Lookup(Local Machine):
2022-04-07 16:08:52,022: 6 DEBUG – Host Name  = ext-ncus-vm-cc2.ad.abcd.com
2022-04-07 16:08:52,022: 6 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-07 16:08:52,037: 6 DEBUG – Connect = Tcp to 10.128.48.5:80
2022-04-07 16:08:52,051: 6 INFO  – Service = Listening
2022-04-07 16:08:52,052: 6 INFO  – [UI Message] VDA and Controller communication verified.
2022-04-07 16:08:52,052: 6 INFO  – <<<< Step 6: Communication with Controller End. Test Success. >>>>
2022-04-07 16:08:52,053: 6 INFO  – >>>>Step 7: (Time Sync with Controller)  Begin. <<<<
2022-04-07 16:08:52,054: 6 DEBUG – Controller:ext-ncus-vm-cc1.ad.abcd.com
2022-04-07 16:08:52,258: 6 DEBUG – Current VDA time is 04/07/2022 21:08:52
2022-04-07 16:08:52,259: 6 DEBUG – Controller ext-ncus-vm-cc1.ad.abcd.com time is 04/07/2022 21:08:52
2022-04-07 16:08:52,259: 6 DEBUG – Controller:ext-ncus-vm-cc2.ad.abcd.com
2022-04-07 16:08:52,450: 6 DEBUG – Current VDA time is 04/07/2022 21:08:52
2022-04-07 16:08:52,451: 6 DEBUG – Controller ext-ncus-vm-cc2.ad.abcd.com time is 04/07/2022 21:08:52
2022-04-07 16:08:52,451: 6 INFO  – [UI Message] The time difference between Controller and VDA is less than five minutes.
2022-04-07 16:08:52,451: 6 INFO  – <<<< Step 7: Time Sync with Controller End. Test Success. >>>>
2022-04-07 16:08:52,452: 6 INFO  – >>>>Step 8: (VDA Registration Status)  Begin. <<<<
2022-04-07 16:08:52,453: 6 INFO  – VDA Registered status is 2
2022-04-07 16:08:52,453: 6 DEBUG – Registered Controller FQDN is ext-ncus-vm-cc2.ad.abcd.com
2022-04-07 16:08:52,453: 6 INFO  – Registered time is 04/07/2022 20:08:26
2022-04-07 16:08:52,454: 6 INFO  – [UI Message] VDA is registered.
2022-04-07 16:08:52,454: 6 INFO  – <<<< Step 8: VDA Registration Status End. Test Success. >>>>
2022-04-07 16:08:52,455: 6 INFO  – >>>>Step 9: (Session Launch Communication Port Availability)  Begin. <<<<
2022-04-07 16:08:52,621: 6 INFO  – [UI Message] Required port access verified.
2022-04-07 16:08:52,622: 6 INFO  – <<<< Step 9: Session Launch Communication Port Availability End. Test Success. >>>>
2022-04-07 16:08:52,623: 6 INFO  – >>>>Step 10: (Session Launch Services Status)  Begin. <<<<
2022-04-07 16:08:52,625: 6 INFO  – OS VDA session launch related services check.
2022-04-07 16:08:52,625: 6 DEBUG – Service : PorticaService ("Citrix ICA Service")
2022-04-07 16:08:52,626: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-07 16:08:52,626: 6 INFO  – Prereq =
2022-04-07 16:08:52,626: 6 DEBUG – dhcp (Win32OwnProcess, Win32ShareProcess), Running
2022-04-07 16:08:52,627: 6 DEBUG – rpcss (Win32ShareProcess), Running
2022-04-07 16:08:52,627: 6 DEBUG – picakbm (KernelDriver), Running
2022-04-07 16:08:52,628: 6 DEBUG – picapar (FileSystemDriver), Running
2022-04-07 16:08:52,628: 6 DEBUG – picadm (FileSystemDriver), Running
2022-04-07 16:08:52,628: 6 DEBUG – picadd (KernelDriver), Running
2022-04-07 16:08:52,629: 6 DEBUG – picaser (FileSystemDriver), Running
2022-04-07 16:08:52,629: 6 INFO  – Service : PorticaService is running
2022-04-07 16:08:52,629: 6 DEBUG – Service : Citrix Encryption Service ("Citrix Encryption Service")
2022-04-07 16:08:52,629: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-07 16:08:52,629: 6 INFO  – Prereq =
2022-04-07 16:08:52,630: 6 DEBUG – Winmgmt (Win32OwnProcess, Win32ShareProcess), Running
2022-04-07 16:08:52,630: 6 INFO  – Service : Citrix Encryption Service is running
2022-04-07 16:08:52,630: 6 DEBUG – Service : cpsvc ("Citrix Print Manager Service")
2022-04-07 16:08:52,631: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-07 16:08:52,631: 6 INFO  – Prereq =
2022-04-07 16:08:52,631: 6 DEBUG – RpcSs (Win32ShareProcess), Running
2022-04-07 16:08:52,632: 6 DEBUG – PorticaService (Win32OwnProcess), Running
2022-04-07 16:08:52,632: 6 DEBUG – Spooler (Win32OwnProcess, InteractiveProcess), Running
2022-04-07 16:08:52,632: 6 INFO  – Service : cpsvc is running
2022-04-07 16:08:52,679: 6 INFO  – OS VDA session launch related services check.
2022-04-07 16:08:52,679: 6 INFO  – Service : CtxFlashSvc not found
2022-04-07 16:08:52,680: 6 INFO  – On desktop OS, services status are:[CtxFlashSvc] not found.
2022-04-07 16:08:52,680: 6 INFO  – The Citrix HDX MediaStream for Flash Service (CtxSvcHost.exe) is not found. 
2022-04-07 16:08:52,680: 6 INFO  – [UI Message] Waring: Some services are not working (but session launch might still succeed). Check log for details.
2022-04-07 16:08:52,680: 6 INFO  – <<<< Step 10: Session Launch Services Status End. Test Warning. >>>>
2022-04-07 16:08:52,682: 6 INFO  – >>>>Step 11: (Session Launch Windows Firewall Configuration)  Begin. <<<<
2022-04-07 16:08:52,706: 6 INFO  – Status : Enabled
2022-04-07 16:08:52,706: 6 INFO  – Check Firewall Rules
2022-04-07 16:08:52,715: 6 DEBUG – Firewall TCP rules check ...
2022-04-07 16:08:52,715: 6 DEBUG – Inbound:1494
2022-04-07 16:08:52,715: 6 DEBUG – Inbound:2598
2022-04-07 16:08:52,715: 6 DEBUG – Inbound:*
2022-04-07 16:08:52,715: 6 DEBUG – Outbound:*
2022-04-07 16:08:52,716: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall UDP rules check ...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:52,716: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:52,717: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:52,717: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:52,717: 6 INFO  – Service port enabled for Firewall
2022-04-07 16:08:52,740: 6 INFO  – Status : Enabled
2022-04-07 16:08:52,740: 6 INFO  – Check Firewall Rules
2022-04-07 16:08:52,749: 6 DEBUG – Firewall TCP rules check ...
2022-04-07 16:08:52,749: 6 DEBUG – Inbound:8008
2022-04-07 16:08:52,749: 6 DEBUG – Inbound:*
2022-04-07 16:08:52,750: 6 DEBUG – Outbound:*
2022-04-07 16:08:52,750: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:52,750: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:52,750: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:52,750: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:52,750: 6 DEBUG – Firewall UDP rules check ...
2022-04-07 16:08:52,750: 6 DEBUG – Firewall inbound block rule check...
2022-04-07 16:08:52,751: 6 DEBUG – Firewall inbound allow rule check...
2022-04-07 16:08:52,751: 6 DEBUG – Firewall outbound block rule check...
2022-04-07 16:08:52,751: 6 DEBUG – Firewall outbound allow rule check...
2022-04-07 16:08:52,751: 6 INFO  – Service port enabled for Firewall
2022-04-07 16:08:52,751: 6 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-07 16:08:52,752: 6 INFO  – <<<< Step 11: Session Launch Windows Firewall Configuration End. Test Success. >>>>
2022-04-07 16:08:52,753: 6 INFO  – >>>>Step 12: (VDA Remote Desktop Services Client Access Licenses)  Begin. <<<<
2022-04-07 16:08:52,804: 6 INFO  – CheckRDSLicensingStatus: Entry
2022-04-07 16:08:52,814: 6 INFO  – CheckRDSLicensingStatus returned WarningRemoteDesktopForAdministration
2022-04-07 16:08:52,815: 6 INFO  – WindowsType: Workstation
2022-04-07 16:08:52,816: 6 INFO  – [UI Message] Microsoft Terminal Service License is valid.
2022-04-07 16:08:52,816: 6 INFO  – <<<< Step 12: VDA Remote Desktop Services Client Access Licenses End. Test Success. >>>>
2022-04-07 16:08:52,817: 6 INFO  – >>>>Step 13: (VDA Application Launch Path)  Begin. <<<<
2022-04-07 16:08:52,817: 6 INFO  – [UI Message] The step was skipped
2022-04-07 16:08:52,818: 6 INFO  – <<<< Step 13: VDA Application Launch Path End. Test Skipped. >>>>
2022-04-07 16:08:52,818: 6 INFO  – >>>>Step 14: (Windows Hotfix Installation)  Begin. <<<<
2022-04-07 16:08:52,819: 6 INFO  – [UI Message] All necessary Microsoft Windows hotfixes are installed.
2022-04-07 16:08:52,820: 6 INFO  – <<<< Step 14: Windows Hotfix Installation End. Test Success. >>>>
2022-04-07 16:08:52,820: 6 INFO  – >>>>Step 15: (Citrix Hotfix Installation)  Begin. <<<<
2022-04-07 16:08:52,822: 6 INFO  – [UI Message] XenDesktop 7.6.300 or later VDA. There is no need to install a time zone redirection hotfix.
2022-04-07 16:08:52,822: 6 INFO  – <<<< Step 15: Citrix Hotfix Installation End. Test Success. >>>>
2022-04-07 16:08:52,823: 6 INFO  – >>>>Step 16: (Microsoft Group Policy Settings)  Begin. <<<<
2022-04-07 16:08:52,823: 6 INFO  – [UI Message] The Desktop OS VDA always uses the client time zone regardless of whether or not the "Allow time zone redirection" policy is enabled.
2022-04-07 16:08:52,823: 6 INFO  – <<<< Step 16: Microsoft Group Policy Settings End. Test Success. >>>>
2022-04-07 16:08:52,824: 6 INFO  – >>>>Step 17: (Citrix Group Policy Settings)  Begin. <<<<
2022-04-07 16:08:52,827: 6 INFO  – [UI Message] Desktop OS. The "Use local time of client" policy is not set or the "Use client time zone" group policy is already selected.
2022-04-07 16:08:52,827: 6 INFO  – <<<< Step 17: Citrix Group Policy Settings End. Test Success. >>>>
2022-04-07 16:08:52,827: 6 INFO  – All tests passed. The VDA can communicate and register with the Controller.
2022-04-07 16:08:52,828: 6 INFO  – End VDA Local Check...
2022-04-07 16:08:53,301: 1 INFO  – Start uploading ceip data to Google Analytic...
2022-04-07 16:08:53,373: 1 INFO  – Successfully uploaded ceip data to Google Analytic.
2022-04-11 08:43:41,339: 1 INFO  – Heartbeat for CEIP successfully.
2022-04-11 08:43:41,367: 1 INFO  – 
2022-04-11 08:43:41,367: 1 INFO  – ***************
2022-04-11 08:43:41,368: 1 INFO  – 
2022-04-11 08:43:41,368: 1 INFO  – Citrix Health Assistant v1.8.2.35
2022-04-11 08:43:41,368: 1 INFO  – 
2022-04-11 08:43:41,369: 1 INFO  – ***************
2022-04-11 08:43:41,369: 1 INFO  – 
2022-04-11 08:43:52,283: 6 INFO  – 
2022-04-11 08:43:52,283: 6 INFO  – Start VDA health check...
2022-04-11 08:43:52,284: 6 INFO  – >>>>Step 1: (VDA Software Installation)  Begin. <<<<
2022-04-11 08:43:52,288: 6 INFO  – VDA version number is 2112.0.0.32068.
2022-04-11 08:43:52,288: 6 INFO  – VDA image path is C:\Program Files\Citrix\Virtual Desktop Agent\BrokerAgent.exe.
2022-04-11 08:43:52,289: 6 INFO  – BrokerAgent version number is 7.32.0.6.
2022-04-11 08:43:52,290: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent is fine.
2022-04-11 08:43:52,290: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent\InstallData\Location is fine.
2022-04-11 08:43:52,293: 6 INFO  – [UI Message] VDA software installation verified.
2022-04-11 08:43:52,293: 6 INFO  – <<<< Step 1: VDA Software Installation End. Test Success. >>>>
2022-04-11 08:43:52,294: 6 INFO  – >>>>Step 2: (VDA Machine Domain Membership)  Begin. <<<<
2022-04-11 08:43:52,295: 6 DEBUG – DNS Lookup():
2022-04-11 08:43:52,296: 6 DEBUG – Host Name  = CLB184BOX10.ad.abcd.com
2022-04-11 08:43:52,299: 6 INFO  – VDA Machine:
2022-04-11 08:43:52,299: 6 DEBUG – NetBIOS Name = CLB184BOX10
2022-04-11 08:43:52,299: 6 INFO  – OS Version = Microsoft Windows NT 10.0.19043.0
2022-04-11 08:43:52,300: 6 INFO  – Platform = X64 Platform
2022-04-11 08:43:52,306: 6 DEBUG – Computer Domain: ad.abcd.com
2022-04-11 08:43:52,306: 6 DEBUG – Role = Member Workstation
2022-04-11 08:44:19,021: 1 INFO  – Heartbeat for CEIP successfully.
2022-04-11 08:44:19,032: 1 INFO  – 
2022-04-11 08:44:19,032: 1 INFO  – ***************
2022-04-11 08:44:19,032: 1 INFO  – 
2022-04-11 08:44:19,033: 1 INFO  – Citrix Health Assistant v1.8.2.35
2022-04-11 08:44:19,033: 1 INFO  – 
2022-04-11 08:44:19,034: 1 INFO  – ***************
2022-04-11 08:44:19,034: 1 INFO  – 
2022-04-11 08:44:23,305: 6 INFO  – 
2022-04-11 08:44:23,305: 6 INFO  – Start VDA health check...
2022-04-11 08:44:23,306: 6 INFO  – >>>>Step 1: (VDA Software Installation)  Begin. <<<<
2022-04-11 08:44:23,311: 6 INFO  – VDA version number is 2112.0.0.32068.
2022-04-11 08:44:23,311: 6 INFO  – VDA image path is C:\Program Files\Citrix\Virtual Desktop Agent\BrokerAgent.exe.
2022-04-11 08:44:23,312: 6 INFO  – BrokerAgent version number is 7.32.0.6.
2022-04-11 08:44:23,312: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent is fine.
2022-04-11 08:44:23,313: 6 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent\InstallData\Location is fine.
2022-04-11 08:44:23,316: 6 INFO  – [UI Message] VDA software installation verified.
2022-04-11 08:44:23,316: 6 INFO  – <<<< Step 1: VDA Software Installation End. Test Success. >>>>
2022-04-11 08:44:23,317: 6 INFO  – >>>>Step 2: (VDA Machine Domain Membership)  Begin. <<<<
2022-04-11 08:44:23,318: 6 DEBUG – DNS Lookup():
2022-04-11 08:44:23,319: 6 DEBUG – Host Name  = CLB184BOX10.ad.abcd.com
2022-04-11 08:44:23,321: 6 INFO  – VDA Machine:
2022-04-11 08:44:23,321: 6 DEBUG – NetBIOS Name = CLB184BOX10
2022-04-11 08:44:23,321: 6 INFO  – OS Version = Microsoft Windows NT 10.0.19043.0
2022-04-11 08:44:23,322: 6 INFO  – Platform = X64 Platform
2022-04-11 08:44:23,328: 6 DEBUG – Computer Domain: ad.abcd.com
2022-04-11 08:44:23,329: 6 DEBUG – Role = Member Workstation
2022-04-11 08:44:23,347: 6 DEBUG – Membership is Verified, SID:S-1-5-21-2050254471-3077941323-912101608-56450
2022-04-11 08:44:23,348: 6 DEBUG – Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully
2022-04-11 08:44:23,348: 6 INFO  – [UI Message] Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully.
2022-04-11 08:44:23,348: 6 INFO  – <<<< Step 2: VDA Machine Domain Membership End. Test Success. >>>>
2022-04-11 08:44:23,349: 6 INFO  – >>>>Step 3: (VDA Communication Port Availability)  Begin. <<<<
2022-04-11 08:44:23,410: 6 INFO  – [UI Message] Required port: 80 access verified.
2022-04-11 08:44:23,410: 6 INFO  – <<<< Step 3: VDA Communication Port Availability End. Test Success. >>>>
2022-04-11 08:44:23,411: 6 INFO  – >>>>Step 4: (VDA Services Status)  Begin. <<<<
2022-04-11 08:44:23,414: 6 INFO  – OS VDA related services check.
2022-04-11 08:44:23,415: 6 DEBUG – Service : BrokerAgent ("Citrix Desktop Service")
2022-04-11 08:44:23,415: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:23,416: 6 INFO  – Prereq =
2022-04-11 08:44:23,417: 6 DEBUG – LanmanWorkstation (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:23,417: 6 INFO  – Service : BrokerAgent is running
2022-04-11 08:44:23,418: 6 INFO  – VDA machine region time is 4/11/2022 8:44:23 AM
2022-04-11 08:44:23,444: 6 INFO  – [UI Message] All VDA services are running. No VDA service errors were found in the event log for the past five minutes.
2022-04-11 08:44:23,444: 6 INFO  – <<<< Step 4: VDA Services Status End. Test Success. >>>>
2022-04-11 08:44:23,446: 6 INFO  – >>>>Step 5: (Windows Firewall Configuration)  Begin. <<<<
2022-04-11 08:44:23,486: 6 INFO  – Status : Enabled
2022-04-11 08:44:23,486: 6 INFO  – Check Firewall Rules
2022-04-11 08:44:23,503: 6 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:23,503: 6 DEBUG – Inbound:80
2022-04-11 08:44:23,503: 6 DEBUG – Outbound:80
2022-04-11 08:44:23,503: 6 DEBUG – Inbound:*
2022-04-11 08:44:23,504: 6 DEBUG – Outbound:*
2022-04-11 08:44:23,506: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:23,508: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:23,508: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:23,508: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:23,508: 6 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:23,509: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:23,509: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:23,509: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:23,509: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:23,509: 6 INFO  – Service port enabled for Firewall
2022-04-11 08:44:23,510: 6 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-11 08:44:23,510: 6 INFO  – <<<< Step 5: Windows Firewall Configuration End. Test Success. >>>>
2022-04-11 08:44:23,511: 6 INFO  – >>>>Step 6: (Communication with Controller)  Begin. <<<<
2022-04-11 08:44:23,515: 6 INFO  – Found 0 hosts in hosts file.
2022-04-11 08:44:23,516: 6 DEBUG – Farm GUID (local) : NOT SET
2022-04-11 08:44:23,516: 6 DEBUG – Farm GUID In Use : NOT SET
2022-04-11 08:44:23,516: 6 INFO  – Find farm Guid doesn't Exist.
2022-04-11 08:44:23,518: 6 INFO  – not find any Controller in [VdaData].
2022-04-11 08:44:23,520: 6 INFO  – Registry based Controller list (ListOfDDCs) :
2022-04-11 08:44:23,521: 6 DEBUG – Controller : ext-ncus-vm-cc1.ad.abcd.com:80
2022-04-11 08:44:23,521: 6 DEBUG – DNS Lookup(Local Machine):
2022-04-11 08:44:23,524: 6 DEBUG – Host Name  = ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:23,525: 6 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-11 08:44:23,541: 6 DEBUG – Connect = Tcp to 10.128.48.4:80
2022-04-11 08:44:23,555: 6 INFO  – Service = Listening
2022-04-11 08:44:23,555: 6 DEBUG – Controller : ext-ncus-vm-cc2.ad.abcd.com:80
2022-04-11 08:44:23,555: 6 DEBUG – DNS Lookup(Local Machine):
2022-04-11 08:44:23,557: 6 DEBUG – Host Name  = ext-ncus-vm-cc2.ad.abcd.com
2022-04-11 08:44:23,557: 6 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-11 08:44:23,572: 6 DEBUG – Connect = Tcp to 10.128.48.5:80
2022-04-11 08:44:23,586: 6 INFO  – Service = Listening
2022-04-11 08:44:23,586: 6 INFO  – [UI Message] VDA and Controller communication verified.
2022-04-11 08:44:23,587: 6 INFO  – <<<< Step 6: Communication with Controller End. Test Success. >>>>
2022-04-11 08:44:23,588: 6 INFO  – >>>>Step 7: (Time Sync with Controller)  Begin. <<<<
2022-04-11 08:44:23,589: 6 DEBUG – Controller:ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:23,790: 6 DEBUG – Current VDA time is 04/11/2022 13:44:23
2022-04-11 08:44:23,790: 6 DEBUG – Controller ext-ncus-vm-cc1.ad.abcd.com time is 04/11/2022 13:44:23
2022-04-11 08:44:23,790: 6 DEBUG – Controller:ext-ncus-vm-cc2.ad.abcd.com
2022-04-11 08:44:23,997: 6 DEBUG – Current VDA time is 04/11/2022 13:44:23
2022-04-11 08:44:23,997: 6 DEBUG – Controller ext-ncus-vm-cc2.ad.abcd.com time is 04/11/2022 13:44:24
2022-04-11 08:44:23,997: 6 INFO  – [UI Message] The time difference between Controller and VDA is less than five minutes.
2022-04-11 08:44:23,998: 6 INFO  – <<<< Step 7: Time Sync with Controller End. Test Success. >>>>
2022-04-11 08:44:23,998: 6 INFO  – >>>>Step 8: (VDA Registration Status)  Begin. <<<<
2022-04-11 08:44:23,999: 6 INFO  – VDA Registered status is 2
2022-04-11 08:44:24,000: 6 DEBUG – Registered Controller FQDN is ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:24,000: 6 INFO  – Registered time is 04/08/2022 19:35:24
2022-04-11 08:44:24,000: 6 INFO  – [UI Message] VDA is registered.
2022-04-11 08:44:24,001: 6 INFO  – <<<< Step 8: VDA Registration Status End. Test Success. >>>>
2022-04-11 08:44:24,002: 6 INFO  – >>>>Step 9: (Session Launch Communication Port Availability)  Begin. <<<<
2022-04-11 08:44:24,165: 6 INFO  – [UI Message] Required port access verified.
2022-04-11 08:44:24,165: 6 INFO  – <<<< Step 9: Session Launch Communication Port Availability End. Test Success. >>>>
2022-04-11 08:44:24,166: 6 INFO  – >>>>Step 10: (Session Launch Services Status)  Begin. <<<<
2022-04-11 08:44:24,176: 6 INFO  – OS VDA session launch related services check.
2022-04-11 08:44:24,176: 6 DEBUG – Service : PorticaService ("Citrix ICA Service")
2022-04-11 08:44:24,177: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:24,177: 6 INFO  – Prereq =
2022-04-11 08:44:24,178: 6 DEBUG – dhcp (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:24,178: 6 DEBUG – rpcss (Win32ShareProcess), Running
2022-04-11 08:44:24,178: 6 DEBUG – picakbm (KernelDriver), Running
2022-04-11 08:44:24,179: 6 DEBUG – picapar (FileSystemDriver), Running
2022-04-11 08:44:24,179: 6 DEBUG – picadm (FileSystemDriver), Running
2022-04-11 08:44:24,179: 6 DEBUG – picadd (KernelDriver), Running
2022-04-11 08:44:24,180: 6 DEBUG – picaser (FileSystemDriver), Running
2022-04-11 08:44:24,180: 6 INFO  – Service : PorticaService is running
2022-04-11 08:44:24,180: 6 DEBUG – Service : Citrix Encryption Service ("Citrix Encryption Service")
2022-04-11 08:44:24,180: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:24,181: 6 INFO  – Prereq =
2022-04-11 08:44:24,181: 6 DEBUG – Winmgmt (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:24,181: 6 INFO  – Service : Citrix Encryption Service is running
2022-04-11 08:44:24,182: 6 DEBUG – Service : cpsvc ("Citrix Print Manager Service")
2022-04-11 08:44:24,182: 6 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:24,182: 6 INFO  – Prereq =
2022-04-11 08:44:24,182: 6 DEBUG – RpcSs (Win32ShareProcess), Running
2022-04-11 08:44:24,183: 6 DEBUG – PorticaService (Win32OwnProcess), Running
2022-04-11 08:44:24,183: 6 DEBUG – Spooler (Win32OwnProcess, InteractiveProcess), Running
2022-04-11 08:44:24,183: 6 INFO  – Service : cpsvc is running
2022-04-11 08:44:24,216: 6 INFO  – OS VDA session launch related services check.
2022-04-11 08:44:24,217: 6 INFO  – Service : CtxFlashSvc not found
2022-04-11 08:44:24,217: 6 INFO  – On desktop OS, services status are:[CtxFlashSvc] not found.
2022-04-11 08:44:24,217: 6 INFO  – The Citrix HDX MediaStream for Flash Service (CtxSvcHost.exe) is not found. 
2022-04-11 08:44:24,218: 6 INFO  – [UI Message] Waring: Some services are not working (but session launch might still succeed). Check log for details.
2022-04-11 08:44:24,218: 6 INFO  – <<<< Step 10: Session Launch Services Status End. Test Warning. >>>>
2022-04-11 08:44:24,219: 6 INFO  – >>>>Step 11: (Session Launch Windows Firewall Configuration)  Begin. <<<<
2022-04-11 08:44:24,242: 6 INFO  – Status : Enabled
2022-04-11 08:44:24,243: 6 INFO  – Check Firewall Rules
2022-04-11 08:44:24,251: 6 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:24,252: 6 DEBUG – Inbound:1494
2022-04-11 08:44:24,252: 6 DEBUG – Inbound:2598
2022-04-11 08:44:24,252: 6 DEBUG – Inbound:*
2022-04-11 08:44:24,252: 6 DEBUG – Outbound:*
2022-04-11 08:44:24,252: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:24,252: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:24,252: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:24,253: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:24,254: 6 INFO  – Service port enabled for Firewall
2022-04-11 08:44:24,276: 6 INFO  – Status : Enabled
2022-04-11 08:44:24,276: 6 INFO  – Check Firewall Rules
2022-04-11 08:44:24,285: 6 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:24,285: 6 DEBUG – Inbound:8008
2022-04-11 08:44:24,286: 6 DEBUG – Inbound:*
2022-04-11 08:44:24,286: 6 DEBUG – Outbound:*
2022-04-11 08:44:24,286: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:24,286: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:24,286: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:24,286: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:24,286: 6 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:24,287: 6 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:24,287: 6 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:24,287: 6 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:24,287: 6 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:24,287: 6 INFO  – Service port enabled for Firewall
2022-04-11 08:44:24,287: 6 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-11 08:44:24,288: 6 INFO  – <<<< Step 11: Session Launch Windows Firewall Configuration End. Test Success. >>>>
2022-04-11 08:44:24,289: 6 INFO  – >>>>Step 12: (VDA Remote Desktop Services Client Access Licenses)  Begin. <<<<
2022-04-11 08:44:24,337: 6 INFO  – CheckRDSLicensingStatus: Entry
2022-04-11 08:44:24,349: 6 INFO  – CheckRDSLicensingStatus returned WarningRemoteDesktopForAdministration
2022-04-11 08:44:24,350: 6 INFO  – WindowsType: Workstation
2022-04-11 08:44:24,350: 6 INFO  – [UI Message] Microsoft Terminal Service License is valid.
2022-04-11 08:44:24,351: 6 INFO  – <<<< Step 12: VDA Remote Desktop Services Client Access Licenses End. Test Success. >>>>
2022-04-11 08:44:24,351: 6 INFO  – >>>>Step 13: (VDA Application Launch Path)  Begin. <<<<
2022-04-11 08:44:24,352: 6 INFO  – [UI Message] The step was skipped
2022-04-11 08:44:24,352: 6 INFO  – <<<< Step 13: VDA Application Launch Path End. Test Skipped. >>>>
2022-04-11 08:44:24,353: 6 INFO  – >>>>Step 14: (Windows Hotfix Installation)  Begin. <<<<
2022-04-11 08:44:24,354: 6 INFO  – [UI Message] All necessary Microsoft Windows hotfixes are installed.
2022-04-11 08:44:24,354: 6 INFO  – <<<< Step 14: Windows Hotfix Installation End. Test Success. >>>>
2022-04-11 08:44:24,355: 6 INFO  – >>>>Step 15: (Citrix Hotfix Installation)  Begin. <<<<
2022-04-11 08:44:24,356: 6 INFO  – [UI Message] XenDesktop 7.6.300 or later VDA. There is no need to install a time zone redirection hotfix.
2022-04-11 08:44:24,356: 6 INFO  – <<<< Step 15: Citrix Hotfix Installation End. Test Success. >>>>
2022-04-11 08:44:24,356: 6 INFO  – >>>>Step 16: (Microsoft Group Policy Settings)  Begin. <<<<
2022-04-11 08:44:24,357: 6 INFO  – [UI Message] The Desktop OS VDA always uses the client time zone regardless of whether or not the "Allow time zone redirection" policy is enabled.
2022-04-11 08:44:24,357: 6 INFO  – <<<< Step 16: Microsoft Group Policy Settings End. Test Success. >>>>
2022-04-11 08:44:24,358: 6 INFO  – >>>>Step 17: (Citrix Group Policy Settings)  Begin. <<<<
2022-04-11 08:44:24,360: 6 INFO  – [UI Message] Desktop OS. The "Use local time of client" policy is not set or the "Use client time zone" group policy is already selected.
2022-04-11 08:44:24,360: 6 INFO  – <<<< Step 17: Citrix Group Policy Settings End. Test Success. >>>>
2022-04-11 08:44:24,361: 6 INFO  – All tests passed. The VDA can communicate and register with the Controller.
2022-04-11 08:44:24,361: 6 INFO  – End VDA Local Check...
2022-04-11 08:44:24,857: 1 INFO  – Start uploading ceip data to Google Analytic...
2022-04-11 08:44:24,929: 1 INFO  – Successfully uploaded ceip data to Google Analytic.
2022-04-11 08:44:43,550: 14 INFO  – 
2022-04-11 08:44:43,551: 14 INFO  – Start VDA health check...
2022-04-11 08:44:43,552: 14 INFO  – >>>>Step 1: (VDA Software Installation)  Begin. <<<<
2022-04-11 08:44:43,552: 14 INFO  – VDA version number is 2112.0.0.32068.
2022-04-11 08:44:43,553: 14 INFO  – VDA image path is C:\Program Files\Citrix\Virtual Desktop Agent\BrokerAgent.exe.
2022-04-11 08:44:43,553: 14 INFO  – BrokerAgent version number is 7.32.0.6.
2022-04-11 08:44:43,554: 14 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent is fine.
2022-04-11 08:44:43,554: 14 INFO  – Registry path at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\VirtualDesktopAgent\InstallData\Location is fine.
2022-04-11 08:44:43,568: 14 INFO  – [UI Message] VDA software installation verified.
2022-04-11 08:44:43,568: 14 INFO  – <<<< Step 1: VDA Software Installation End. Test Success. >>>>
2022-04-11 08:44:43,568: 14 INFO  – >>>>Step 2: (VDA Machine Domain Membership)  Begin. <<<<
2022-04-11 08:44:43,569: 14 DEBUG – DNS Lookup():
2022-04-11 08:44:43,569: 14 DEBUG – Host Name  = CLB184BOX10.ad.abcd.com
2022-04-11 08:44:43,569: 14 INFO  – VDA Machine:
2022-04-11 08:44:43,570: 14 DEBUG – NetBIOS Name = CLB184BOX10
2022-04-11 08:44:43,570: 14 INFO  – OS Version = Microsoft Windows NT 10.0.19043.0
2022-04-11 08:44:43,570: 14 INFO  – Platform = X64 Platform
2022-04-11 08:44:43,577: 14 DEBUG – Computer Domain: ad.abcd.com
2022-04-11 08:44:43,577: 14 DEBUG – Role = Member Workstation
2022-04-11 08:44:43,587: 14 DEBUG – Membership is Verified, SID:S-1-5-21-2050254471-3077941323-912101608-56450
2022-04-11 08:44:43,587: 14 DEBUG – Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully
2022-04-11 08:44:43,588: 14 INFO  – [UI Message] Machine domain ad.abcd.com membership and DNS resolution verified. Machine SID retrieved successfully.
2022-04-11 08:44:43,588: 14 INFO  – <<<< Step 2: VDA Machine Domain Membership End. Test Success. >>>>
2022-04-11 08:44:43,588: 14 INFO  – >>>>Step 3: (VDA Communication Port Availability)  Begin. <<<<
2022-04-11 08:44:43,643: 14 INFO  – [UI Message] Required port: 80 access verified.
2022-04-11 08:44:43,643: 14 INFO  – <<<< Step 3: VDA Communication Port Availability End. Test Success. >>>>
2022-04-11 08:44:43,644: 14 INFO  – >>>>Step 4: (VDA Services Status)  Begin. <<<<
2022-04-11 08:44:43,645: 14 INFO  – OS VDA related services check.
2022-04-11 08:44:43,646: 14 DEBUG – Service : BrokerAgent ("Citrix Desktop Service")
2022-04-11 08:44:43,646: 14 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:43,646: 14 INFO  – Prereq =
2022-04-11 08:44:43,647: 14 DEBUG – LanmanWorkstation (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:43,647: 14 INFO  – Service : BrokerAgent is running
2022-04-11 08:44:43,647: 14 INFO  – VDA machine region time is 4/11/2022 8:44:43 AM
2022-04-11 08:44:43,667: 14 INFO  – [UI Message] All VDA services are running. No VDA service errors were found in the event log for the past five minutes.
2022-04-11 08:44:43,667: 14 INFO  – <<<< Step 4: VDA Services Status End. Test Success. >>>>
2022-04-11 08:44:43,667: 14 INFO  – >>>>Step 5: (Windows Firewall Configuration)  Begin. <<<<
2022-04-11 08:44:43,691: 14 INFO  – Status : Enabled
2022-04-11 08:44:43,692: 14 INFO  – Check Firewall Rules
2022-04-11 08:44:43,700: 14 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:43,701: 14 DEBUG – Inbound:80
2022-04-11 08:44:43,701: 14 DEBUG – Outbound:80
2022-04-11 08:44:43,701: 14 DEBUG – Inbound:*
2022-04-11 08:44:43,701: 14 DEBUG – Outbound:*
2022-04-11 08:44:43,701: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:43,702: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:43,703: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:43,703: 14 INFO  – Service port enabled for Firewall
2022-04-11 08:44:43,703: 14 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-11 08:44:43,703: 14 INFO  – <<<< Step 5: Windows Firewall Configuration End. Test Success. >>>>
2022-04-11 08:44:43,704: 14 INFO  – >>>>Step 6: (Communication with Controller)  Begin. <<<<
2022-04-11 08:44:43,704: 14 INFO  – Found 0 hosts in hosts file.
2022-04-11 08:44:43,704: 14 DEBUG – Farm GUID (local) : NOT SET
2022-04-11 08:44:43,704: 14 DEBUG – Farm GUID In Use : NOT SET
2022-04-11 08:44:43,705: 14 INFO  – Find farm Guid doesn't Exist.
2022-04-11 08:44:43,705: 14 INFO  – not find any Controller in [VdaData].
2022-04-11 08:44:43,705: 14 INFO  – Registry based Controller list (ListOfDDCs) :
2022-04-11 08:44:43,705: 14 DEBUG – Controller : ext-ncus-vm-cc1.ad.abcd.com:80
2022-04-11 08:44:43,706: 14 DEBUG – DNS Lookup(Local Machine):
2022-04-11 08:44:43,706: 14 DEBUG – Host Name  = ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:43,706: 14 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-11 08:44:43,721: 14 DEBUG – Connect = Tcp to 10.128.48.4:80
2022-04-11 08:44:43,735: 14 INFO  – Service = Listening
2022-04-11 08:44:43,736: 14 DEBUG – Controller : ext-ncus-vm-cc2.ad.abcd.com:80
2022-04-11 08:44:43,736: 14 DEBUG – DNS Lookup(Local Machine):
2022-04-11 08:44:43,736: 14 DEBUG – Host Name  = ext-ncus-vm-cc2.ad.abcd.com
2022-04-11 08:44:43,736: 14 INFO  – Ping Service: /Citrix/CdsController/IRegistrar
2022-04-11 08:44:43,752: 14 DEBUG – Connect = Tcp to 10.128.48.5:80
2022-04-11 08:44:43,769: 14 INFO  – Service = Listening
2022-04-11 08:44:43,769: 14 INFO  – [UI Message] VDA and Controller communication verified.
2022-04-11 08:44:43,769: 14 INFO  – <<<< Step 6: Communication with Controller End. Test Success. >>>>
2022-04-11 08:44:43,770: 14 INFO  – >>>>Step 7: (Time Sync with Controller)  Begin. <<<<
2022-04-11 08:44:43,770: 14 DEBUG – Controller:ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:43,956: 14 DEBUG – Current VDA time is 04/11/2022 13:44:43
2022-04-11 08:44:43,957: 14 DEBUG – Controller ext-ncus-vm-cc1.ad.abcd.com time is 04/11/2022 13:44:43
2022-04-11 08:44:43,957: 14 DEBUG – Controller:ext-ncus-vm-cc2.ad.abcd.com
2022-04-11 08:44:44,143: 14 DEBUG – Current VDA time is 04/11/2022 13:44:44
2022-04-11 08:44:44,145: 14 DEBUG – Controller ext-ncus-vm-cc2.ad.abcd.com time is 04/11/2022 13:44:44
2022-04-11 08:44:44,146: 14 INFO  – [UI Message] The time difference between Controller and VDA is less than five minutes.
2022-04-11 08:44:44,148: 14 INFO  – <<<< Step 7: Time Sync with Controller End. Test Success. >>>>
2022-04-11 08:44:44,150: 14 INFO  – >>>>Step 8: (VDA Registration Status)  Begin. <<<<
2022-04-11 08:44:44,152: 14 INFO  – VDA Registered status is 2
2022-04-11 08:44:44,154: 14 DEBUG – Registered Controller FQDN is ext-ncus-vm-cc1.ad.abcd.com
2022-04-11 08:44:44,155: 14 INFO  – Registered time is 04/08/2022 19:35:24
2022-04-11 08:44:44,157: 14 INFO  – [UI Message] VDA is registered.
2022-04-11 08:44:44,159: 14 INFO  – <<<< Step 8: VDA Registration Status End. Test Success. >>>>
2022-04-11 08:44:44,162: 14 INFO  – >>>>Step 9: (Session Launch Communication Port Availability)  Begin. <<<<
2022-04-11 08:44:44,338: 14 INFO  – [UI Message] Required port access verified.
2022-04-11 08:44:44,338: 14 INFO  – <<<< Step 9: Session Launch Communication Port Availability End. Test Success. >>>>
2022-04-11 08:44:44,339: 14 INFO  – >>>>Step 10: (Session Launch Services Status)  Begin. <<<<
2022-04-11 08:44:44,340: 14 INFO  – OS VDA session launch related services check.
2022-04-11 08:44:44,340: 14 DEBUG – Service : PorticaService ("Citrix ICA Service")
2022-04-11 08:44:44,341: 14 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:44,341: 14 INFO  – Prereq =
2022-04-11 08:44:44,341: 14 DEBUG – dhcp (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:44,342: 14 DEBUG – rpcss (Win32ShareProcess), Running
2022-04-11 08:44:44,342: 14 DEBUG – picakbm (KernelDriver), Running
2022-04-11 08:44:44,343: 14 DEBUG – picapar (FileSystemDriver), Running
2022-04-11 08:44:44,343: 14 DEBUG – picadm (FileSystemDriver), Running
2022-04-11 08:44:44,343: 14 DEBUG – picadd (KernelDriver), Running
2022-04-11 08:44:44,344: 14 DEBUG – picaser (FileSystemDriver), Running
2022-04-11 08:44:44,344: 14 INFO  – Service : PorticaService is running
2022-04-11 08:44:44,344: 14 DEBUG – Service : Citrix Encryption Service ("Citrix Encryption Service")
2022-04-11 08:44:44,344: 14 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:44,345: 14 INFO  – Prereq =
2022-04-11 08:44:44,345: 14 DEBUG – Winmgmt (Win32OwnProcess, Win32ShareProcess), Running
2022-04-11 08:44:44,346: 14 INFO  – Service : Citrix Encryption Service is running
2022-04-11 08:44:44,346: 14 DEBUG – Service : cpsvc ("Citrix Print Manager Service")
2022-04-11 08:44:44,346: 14 DEBUG – Status = Win32OwnProcess, Running
2022-04-11 08:44:44,346: 14 INFO  – Prereq =
2022-04-11 08:44:44,347: 14 DEBUG – RpcSs (Win32ShareProcess), Running
2022-04-11 08:44:44,347: 14 DEBUG – PorticaService (Win32OwnProcess), Running
2022-04-11 08:44:44,348: 14 DEBUG – Spooler (Win32OwnProcess, InteractiveProcess), Running
2022-04-11 08:44:44,348: 14 INFO  – Service : cpsvc is running
2022-04-11 08:44:44,351: 14 INFO  – OS VDA session launch related services check.
2022-04-11 08:44:44,352: 14 INFO  – Service : CtxFlashSvc not found
2022-04-11 08:44:44,352: 14 INFO  – On desktop OS, services status are:[CtxFlashSvc] not found.
2022-04-11 08:44:44,352: 14 INFO  – The Citrix HDX MediaStream for Flash Service (CtxSvcHost.exe) is not found. 
2022-04-11 08:44:44,353: 14 INFO  – [UI Message] Waring: Some services are not working (but session launch might still succeed). Check log for details.
2022-04-11 08:44:44,353: 14 INFO  – <<<< Step 10: Session Launch Services Status End. Test Warning. >>>>
2022-04-11 08:44:44,353: 14 INFO  – >>>>Step 11: (Session Launch Windows Firewall Configuration)  Begin. <<<<
2022-04-11 08:44:44,377: 14 INFO  – Status : Enabled
2022-04-11 08:44:44,377: 14 INFO  – Check Firewall Rules
2022-04-11 08:44:44,386: 14 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:44,386: 14 DEBUG – Inbound:1494
2022-04-11 08:44:44,386: 14 DEBUG – Inbound:2598
2022-04-11 08:44:44,387: 14 DEBUG – Inbound:*
2022-04-11 08:44:44,387: 14 DEBUG – Outbound:*
2022-04-11 08:44:44,387: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:44,387: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:44,387: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:44,388: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:44,388: 14 INFO  – Service port enabled for Firewall
2022-04-11 08:44:44,411: 14 INFO  – Status : Enabled
2022-04-11 08:44:44,412: 14 INFO  – Check Firewall Rules
2022-04-11 08:44:44,420: 14 DEBUG – Firewall TCP rules check ...
2022-04-11 08:44:44,421: 14 DEBUG – Inbound:8008
2022-04-11 08:44:44,421: 14 DEBUG – Inbound:*
2022-04-11 08:44:44,421: 14 DEBUG – Outbound:*
2022-04-11 08:44:44,421: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:44,421: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall UDP rules check ...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall inbound block rule check...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall inbound allow rule check...
2022-04-11 08:44:44,422: 14 DEBUG – Firewall outbound block rule check...
2022-04-11 08:44:44,423: 14 DEBUG – Firewall outbound allow rule check...
2022-04-11 08:44:44,423: 14 INFO  – Service port enabled for Firewall
2022-04-11 08:44:44,423: 14 INFO  – [UI Message] The Windows Firewall Service allows communication between the VDA and the Controller.
2022-04-11 08:44:44,423: 14 INFO  – <<<< Step 11: Session Launch Windows Firewall Configuration End. Test Success. >>>>
2022-04-11 08:44:44,424: 14 INFO  – >>>>Step 12: (VDA Remote Desktop Services Client Access Licenses)  Begin. <<<<
2022-04-11 08:44:44,448: 14 INFO  – CheckRDSLicensingStatus: Entry
2022-04-11 08:44:44,452: 14 INFO  – CheckRDSLicensingStatus returned WarningRemoteDesktopForAdministration
2022-04-11 08:44:44,452: 14 INFO  – WindowsType: Workstation
2022-04-11 08:44:44,453: 14 INFO  – [UI Message] Microsoft Terminal Service License is valid.
2022-04-11 08:44:44,453: 14 INFO  – <<<< Step 12: VDA Remote Desktop Services Client Access Licenses End. Test Success. >>>>
2022-04-11 08:44:44,453: 14 INFO  – >>>>Step 13: (VDA Application Launch Path)  Begin. <<<<
2022-04-11 08:44:44,454: 14 INFO  – [UI Message] The step was skipped
2022-04-11 08:44:44,454: 14 INFO  – <<<< Step 13: VDA Application Launch Path End. Test Skipped. >>>>
2022-04-11 08:44:44,454: 14 INFO  – >>>>Step 14: (Windows Hotfix Installation)  Begin. <<<<
2022-04-11 08:44:44,455: 14 INFO  – [UI Message] All necessary Microsoft Windows hotfixes are installed.
2022-04-11 08:44:44,455: 14 INFO  – <<<< Step 14: Windows Hotfix Installation End. Test Success. >>>>
2022-04-11 08:44:44,455: 14 INFO  – >>>>Step 15: (Citrix Hotfix Installation)  Begin. <<<<
2022-04-11 08:44:44,456: 14 INFO  – [UI Message] XenDesktop 7.6.300 or later VDA. There is no need to install a time zone redirection hotfix.
2022-04-11 08:44:44,456: 14 INFO  – <<<< Step 15: Citrix Hotfix Installation End. Test Success. >>>>
2022-04-11 08:44:44,457: 14 INFO  – >>>>Step 16: (Microsoft Group Policy Settings)  Begin. <<<<
2022-04-11 08:44:44,457: 14 INFO  – [UI Message] The Desktop OS VDA always uses the client time zone regardless of whether or not the "Allow time zone redirection" policy is enabled.
2022-04-11 08:44:44,457: 14 INFO  – <<<< Step 16: Microsoft Group Policy Settings End. Test Success. >>>>
2022-04-11 08:44:44,458: 14 INFO  – >>>>Step 17: (Citrix Group Policy Settings)  Begin. <<<<
2022-04-11 08:44:44,458: 14 INFO  – [UI Message] Desktop OS. The "Use local time of client" policy is not set or the "Use client time zone" group policy is already selected.
2022-04-11 08:44:44,459: 14 INFO  – <<<< Step 17: Citrix Group Policy Settings End. Test Success. >>>>
2022-04-11 08:44:44,459: 14 INFO  – All tests passed. The VDA can communicate and register with the Controller.
2022-04-11 08:44:44,459: 14 INFO  – End VDA Local Check...
2022-04-11 08:44:44,604: 1 INFO  – Start uploading ceip data to Google Analytic...
2022-04-11 08:44:44,681: 1 INFO  – Successfully uploaded ceip data to Google Analytic.
 

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On 4/8/2022 at 6:05 PM, Carl Stalhood1709151912 said:

Is Workspace app installed on the RemotePC machines? If so, what is the value of WSCReconnectMode in the registry?

 

I think you are referencing this article Carl, but I do not have Citrix Workspace installed on the Remote PC.

https://support.citrix.com/article/CTX136339

 

https://support.citrix.com/article/CTX203891

 

Thank you. I have a separate Wireshark capture I took directly on the Port while simulating the issue, which also I sent to Citrix.

 

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