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store front 1912 cu5 password change issue when trusted domain user has check in "user must change password at next logon"


Keith King1709162546

Question

the issue we are seeing is the user is prompted to change the password but after typing the new password twice and clicking ok they get "An unknown error occurred".   Storefront is on domain A and users are on Domain B this is a forrest wide trust for authentication.  I have other customers setup the same on an older 1912 cu3 and it works as expected. 

 

in a packet capture I see the domain B domain controller send status_password_must_change but from then on the storefront server doesn't send the new password.

 

domain B domain controller is server 2019

storefront server is server 2019

 

if I use a ADC nsgw vip with sldap password prompt for the change works as expected and user can change the password.

 

any ideas?

 

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