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log on to configure office 365 popup


Question

Hello,

After upgrading to Office 365 apps on CVAD 2103 on pusblished desktop.

Some users are getting prompted with "log on to configure office" box every day, after they have logged in it works fine for the rest of the day, but the next day they are prompted with the same box. 
We have multi-user desktops and when installing office 365 we choose the licence option for shared computer.(did not check for the allow licencing token to roam checkbox(office 365 config))

 

 

At the same time that the user opens office program were seeing this event id 2011 in Event Viewer
image.thumb.png.ae104036fa8962e9dbce31845eb3aff3.png


We have tried deleting registry keys, deleting office folders in userprofile\appdata. 


 

image.png

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