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Citrix UPM doesn't process logons if a re-logon happens too fast

IT Team1709161957


Citrix 1912 CU3 with Provisioning Services / WEM on multisession OS (Windows 2019)


How can I avoid the following behavior:


a) If a user logs off and does an immediate logon afterwards, the UPM won't process this logon and the user will end up with a local profile on the terminal server. It looks like UPM is still processing the logoff. If the user waits about 20 seconds everything works as expected.


b) If I start a terminal server and do a Citrix-logon too early I also end up with a local profile. It looks like the UPM isn't ready yet...


How can I avoid those behaviors? Are there any settings that Citrix-logons have to wait until the UPM is ready for processing?

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