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Outlook closes itself when writing an email or adding people to CC


Mickael Razafimandimby

Question

Hello,

 

Our users reported that their Outlook closes itself when they try to send emails or add people to the CC tab.

We tried to create new profiles, repairing the old profiles with the SCANPST, and the issue is still happening.

I tried to reproduce it on my own, however I couldn't. 

Currently using Citrix Workspace 1912 CU6 for Windows.

Any idea on what could be the issue ? 

 

Kind regards,

Mickael R.

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