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Connect Azure Cloud Connectors to on-prem netscaler


Erwin Vos

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We are implementing Citrix cloud and have setup cloud connectors and create some vms. We want to add the cloud vms to our on-prem storefront which is loadbalanced through netscaler. Directly to the storefront server it works but in netscaler we see status down and therefore we can’t start a cloud vm through netscaler. Certificates are binded on the cloud connectors, in storefront we use 443 and in azure firewall we don’t see any blocking traffic. What do we have to do to get the cloud connectors to status up?

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On 3/8/2022 at 3:55 PM, Erwin Vos said:

We are implementing Citrix cloud and have setup cloud connectors and create some vms. We want to add the cloud vms to our on-prem storefront which is loadbalanced through netscaler. Directly to the storefront server it works but in netscaler we see status down and therefore we can’t start a cloud vm through netscaler. Certificates are binded on the cloud connectors, in storefront we use 443 and in azure firewall we don’t see any blocking traffic. What do we have to do to get the cloud connectors to status up?

Erwin,

 

Sorry I do not understand why you try to accomplish here.

If you want to add your Cloud Connector in your Storefront, you will need to add them in Delivery Controller (or replace existing), you also need in Storefront to modify STA configuration for Citrix Gateway to have your Cloud Connector. Finally, on your Citrix Gateway configuration within ADC, your STA need to have your Cloud Connector.

You can try also to bind your Cloud Connector STA in ADC with HTTP and see if it works.

 

Thanks

Arnaud

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We solved the problem. What we had to achieve was to add our Citrix cloud vm’s to our on-prem portal which are 4 storefront servers. The problem was at the netscaler where the azure subnet wasn’t configured and several ports were dropping packets. We now can start a cloud vm through our portal website. Next thing we are going to do is to add our on-prem fas servers to Citrix cloud in the resource location where the on-prem cloud connectors also reside to achieve SSO for the cloud vms. And after that to achieve SSO for on-prem apps through our cloud portal. 

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