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VDI non persistent slow load UPM


Damien Arnaud

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Hello All,

I have a long delay for load user profil management ~100 secondes for all user. I have activate streaming profil but it's the same. Occasionally the session it's open and close but i don't have a error message.

I have disable my antivirus.

XendDesktop 7 1912 LTSR CU2 

Windows 10 21H1

 

Thank you for assistance

UPM.png

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12 answers to this question

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2 hours ago, Damien Arnaud said:

Hello All,

I have a long delay for load user profil management ~100 secondes for all user. I have activate streaming profil but it's the same. Occasionally the session it's open and close but i don't have a error message.

I have disable my antivirus.

XendDesktop 7 1912 LTSR CU2 

Windows 10 21H1

 

Thank you for assistance

UPM.png

 

 

Thank you for your reply,

I have upload log.txt.

 

With kind regards
 

log.txt

Edited by Damien Arnaud
Add log
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Hi,

 

Based on what I can see in the log file it seems like CPM is not enabled and/or configured via GPO or Citrix policy, a lot of settings comes from the INI file. Also the setting "ServiceActive" indicates that CPM is not enabled.

You can read about the different settings in the log file here:
Profile Management policies | Profile Management 2112 (citrix.com)

You need to verify that CPM is enabled via GPO or Citrix policy.

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From the log what i can see is you profile loading completed within 42 sec.

 

2022-03-08;11:28:15.715 : Your login initiated
2022-03-08;11:28:59.231 : Starting streamed profile support thread.
2022-03-08;11:29:10.028 : Finished logon processing successfully in [s]: <41.52>.

 

Most of the time taken by Active Write back, try disable it in CPM settings and check once. 

 

image.thumb.png.f5cb66d50c778364d9d28c840ef188f0.png

 

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