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Trouble connecting to Charles Schwab's "StreetSmartEdge in the cloud" Citrix Application


John Loza

Question

I have been using this application on Linux (Ubuntu) successfully for ~10 years, but it stopped working entirely last week. Did a clean install of the OS (Ubuntu 20.04) and Citrix Workspace (icaclient_22.2.0.20_amd64.deb). I moved all the SSL certs to where the ICAClient can read them ("sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts") and regenerated the hashes ("sudo /opt/Citrix/ICAClient/util/ctx_rehash"), but still cannot connect. Looking at /var/log/citrix/ICAClient.log the trouble seems to be in setting up an SSL connecion:

 

2022-03-04 11:29:35.505 [LIBS] <P17842> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica 
2022-03-04 11:29:35.505 [LIBS] <P17842> citrix-wfica: Value of cl_argv[1] : -icaroot 
2022-03-04 11:29:35.505 [LIBS] <P17842> citrix-wfica: Value of cl_argv[2] : /opt/Citrix/ICAClient 
2022-03-04 11:29:35.505 [LIBS] <P17842> citrix-wfica: Value of cl_argv[3] : /tmp/mozilla_john0/Q29udHJvbGxlci5TdHJlZXRTbWFydCBFZGdl.ica 
2022-03-04 11:29:35.560 [LIBS] <P17842> citrix-wfica: ReadINIConfig() exiting 
2022-03-04 11:29:35.560 [ALL] <P17842> citrix-wfica: Called NCSXMLanguageInit: language is EN UTF-8, codepage is 1252 
2022-03-04 11:29:38.079 [LIBS] <P17847> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica 
2022-03-04 11:29:38.079 [LIBS] <P17847> citrix-wfica: Value of cl_argv[1] : -version 
2022-03-04 11:29:38.127 [WD] <P17842> citrix-wfica: Can't create serial number file '/etc/icalicense/clientlicense' - 'File exists' 
2022-03-04 11:29:38.127 [WD] <P17842> citrix-wfica: New serial number file ?? made by another client 
2022-03-04 11:29:38.199 [TD] <P17842> citrix-wfica: WSTCP:resolve name ;40;STA189322038;629DE60F5F53355F0C0E6F3D3BA3F6 
2022-03-04 11:29:38.323 [PD] <P17842> citrix-wfica: Cgp_SetCLSessionContext pSC is null 
2022-03-04 11:29:38.443 [TD] <P17842> citrix-wfica: SSLconnect enter: cs=0xec1edd70, context=0xec4bf700 
2022-03-04 11:29:38.944 [TD] <P17842> citrix-wfica: SSLconnect enter: cs=0xec1eee60, context=0xec1ec060 
2022-03-04 11:29:48.836 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 

2022-03-04 11:29:48.836 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 

*** just a ton of "citrix-wfica: Error reading data. try again, failure: 11"   ***

2022-03-04 11:29:48.836 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 

2022-03-04 11:29:48.836 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 

2022-03-04 11:29:59.018 [TD] <P17842> citrix-wfica: Error reading data. sockerror: 104 
2022-03-04 11:29:59.018 [TD] <P17842> citrix-wfica: SSLGetDataFn failed. status: 4 
2022-03-04 11:29:59.018 [TD] <P17842> citrix-wfica: Negotiation failed. sslretcode: 4 
2022-03-04 11:30:03.615 [TD] <P17842> citrix-wfica: getaddrinfo() failed! 
2022-03-04 11:30:18.728 [TD] <P17842> citrix-wfica: Connect failed. sockerror: 1000004, sslerror: 1000004 
2022-03-04 11:30:18.728 [TD] <P17842> citrix-wfica: Invalid socket 
2022-03-04 11:30:18.748 [TD] <P17842> citrix-wfica: SSLconnect enter: cs=0xec0b7610, context=0xec3f3010 
2022-03-04 11:30:19.248 [TD] <P17842> citrix-wfica: SSLconnect enter: cs=0xec54b110, context=0xec3cbab0 
2022-03-04 11:30:19.387 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 
2022-03-04 11:30:19.644 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 

*** another ton of "citrix-wfica: Error reading data. try again, failure: 11"   ***

2022-03-04 11:30:19.645 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 
2022-03-04 11:30:19.646 [TD] <P17842> citrix-wfica: Error reading data. try again, failure: 11 
2022-03-04 11:30:19.649 [TD] <P17842> citrix-wfica: doEncryptData inbuffersize: 175 
2022-03-04 11:30:19.649 [TD] <P17842> citrix-wfica: SSLPutDataFn inbuffersize: 245 
2022-03-04 11:30:19.738 [TD] <P17842> citrix-wfica: Peer closed the socket 
2022-03-04 11:30:19.738 [TD] <P17842> citrix-wfica: SSLGetDataFn failed. status: 4 
2022-03-04 11:30:21.052 [LIBS] <P17908> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica 
2022-03-04 11:30:21.052 [LIBS] <P17908> citrix-wfica: Value of cl_argv[1] : -version 
2022-03-04 11:30:23.135 [PD] <P17842> citrix-wfica: CGPclosesocket: could not close session 0x80000003 
2022-03-04 11:30:23.144 [TD] <P17842> citrix-wfica: Not connected 
2022-03-04 11:30:23.144 [VDCAM] <P17842> citrix-wfica: DriverClose: deallocate the data buffers device: 1 
2022-03-04 11:30:23.145 [EUEM] <P17842> citrix-wfica: VDEUEM: DriverClose failed. rc = 0x3fe 
2022-03-04 11:30:23.244 [LIBS] <P17924> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica 
2022-03-04 11:30:23.244 [LIBS] <P17924> citrix-wfica: Value of cl_argv[1] : -eula 
2022-03-04 11:30:23.244 [LIBS] <P17924> citrix-wfica: Value of cl_argv[2] : -tell 
2022-03-04 11:30:23.244 [LIBS] <P17924> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers 
2022-03-04 11:30:23.278 [LIBS] <P17924> citrix-wfica: ReadINIConfig() exiting 

 

Any assistance in figuring this out would be greatly appreciated.

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