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Tested Cloud Connector then removed. Cant update MCS images now.


David Vander Woude1709155882

Question

Running VADs 1912 LTSR on-prem. We tested Citrix Cloud just for the Workspace functionality a while back and just decommissioned our Cloud Connector server.

Now that the CC is offline, we get errors on our MCS Machine Catalogs saying no cloud connector was found, and it prevents us from updating the Machine Catalogs.

 

In our testing of Citrix Workspace, all VDAs remained on-prem so I'm not sure why updates to these machine catalogs would in any way be impacted by the presence of the CC. My Googles have been fruitless. The error stats a CC is needed for each zone, but I didnt need one before we POC'd Citrix's cloud products. 

 

Can anybody shed some light on this for me, or point me in the right direction? Screenshot and full error are below.

 

Thank you!

 

image.thumb.png.f20d87b9af5f082a6e1af0751d32c9ef.png

 

Quote

 

Error Id: XDDS:84C9DE58

Exception:
    DesktopStudio_ErrorId : NoWorkspaceCloudConnectorFound
    Error Source : CitrixHostService
    Sdk Error Message : No Citrix Workspace Cloud Connector was found, either on the site or for the required zone. At least one CWC Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized.
    Sdk Error ID : Citrix.XDPowerShell.HostStatus.NoWorkspaceCloudConnectorFound,Microsoft.PowerShell.Commands.GetChildItemCommand
    ErrorCategory : ResourceUnavailable
    DesktopStudio_PowerShellHistory : GetHypervisorItemsScript`1
    2/16/2022 5:10:24 PM
    
    Set-HypAdminConnection  -AdminAddress "DeliveryControllerHostname.MyDomain.com:80" -BearerToken ********
    Get-ChildItem  -BearerToken ******** -LiteralPath @("XDHyp:\HostingUnits\Citrix_Nutanix")
    Get-ChildItem : No Citrix Workspace Cloud Connector was found, either on the site or for the required zone. At least one CWC Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized.
        + CategoryInfo : InvalidOperation: (:) [Get-ChildItem], InvalidOperationException
        + FullyQualifiedErrorId : Citrix.XDPowerShell.HostStatus.NoWorkspaceCloudConnectorFound,Microsoft.PowerShell.Commands.GetChildItemCommand
    Get-ChildItem : No Citrix Workspace Cloud Connector was found, either on the site or for the required zone. At least one CWC Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized.
        + CategoryInfo : NotSpecified: (:) [Get-ChildItem], InvalidOperationException
        + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.PowerShell.Commands.GetChildItemCommand
    
    
    StackTrace: Citrix.Orchestration.Base.LogicModels.Exceptions.HypervisorNotContactableException No Citrix Cloud Connector was found, either on the site or for the required zone. At least one Cloud Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized.
       at Citrix.Orchestration.Base.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ICommonLog logger, ExecutionResults`1 results, ICmdletExecutionHost host)
       at Citrix.Orchestration.Base.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)
       at Citrix.Orchestration.Base.PowerShellSdk.HypervisorService.Scripts.GetHypervisorItemsScript`1.RunScript()
       at Citrix.Orchestration.Base.PowerShellInteraction.PowerShellScript`1.Run()
       at Citrix.Orchestration.Base.PowerShellSdk.HypervisorService.PSHypervisorService.GetNutanixMachineSnapshots(IHypervisorTreeParent treeParent, ScriptExecutionContext context)
       at Citrix.Console.ProvisioningSchemes.UI.Pages.NutanixSnapshotSelectionViewModel.PrepareToBeShown()
       at Citrix.Console.CommonControls.Wizard.PageContainerViewModel.<>c__DisplayClass15_0.<ValidateAndMoveToPage>b__0()
    
Inner Exception:
    
    StackTrace: System.InvalidOperationException No Citrix Workspace Cloud Connector was found, either on the site or for the required zone. At least one CWC Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized.

 


    
    
 

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