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Citrix Receiver is automatically logging off right after user logs on the Storefront site


Theo Portaal

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Hi! Not sure if this is an issue regarding Storefront or the Workspace app, but since last week we have a strange issue:
When a user successfully logs on to our Storefront site, they automatically get logged off before they can start a virtual desktop. (see screenshot)
If they close the browser (usually Chrome) and delete all cookies, they can log on again without any problems. Our configuration:
- F5 Load balancer
- Storefront 7.15 CU3
- Workspace 2109

Thanks for your suggestions!

logging off.JPG

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