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Sessions are getting dropped


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Hi Team.

We are having costumers that are loosing sessions, in our Netscaler enviroment.  I looked on the specific service group :

 

 


winserver> stat servicegroup  LB_SG_PAM_SSL_Bridge

Service group Summary
                    Type    State
LB_S...ridge  SSL_BRIDGE  ENABLED


Bound Service Group Member(s) Summary
                          IP  port         Type        State    Req/s    Rsp/s
LB_S...d?443  10.193.104.120   443   SSL_BRIDGE OUT ...RVICE      0/s      0/s
LB_S...d?443  10.193.104.121   443   SSL_BRIDGE           UP      0/s      0/s
LB_S...d?443   10.193.104.58   443   SSL_BRIDGE           UP      0/s      0/s

              Reqb/s   Rspb/s ClntConn  SvrConn  MaxConn   SurgeQ   ReuseP
LB_S...d?443     0/s      0/s        0        0        0        0        0
LB_S...d?443     0/s      5/s        1        1        0        0        0
LB_S...d?443     0/s      0/s        1        1        0        0        0

             SvrTTFB
LB_S...d?443       0
LB_S...d?443       0
LB_S...d?443       0
 Done
winserver>

------------------------------------------------------------------------------------

winserver> sh servicegroup  LB_SG_PAM_SSL_Bridge
        LB_SG_PAM_SSL_Bridge - SSL_BRIDGE
        State: ENABLED  Effective State: PARTIAL-UP     Monitor Threshold : 0
        Max Conn: 0     Max Req: 0      Max Bandwidth: 0 kbits
        Use Source IP: NO
        Client Keepalive(CKA): NO
        TCP Buffering(TCPB): NO
        HTTP Compression(CMP): NO
        Idle timeout: Client: 180 sec   Server: 360 sec
        Client IP: DISABLED
        Cache Type: TRANSPARENT
        Cacheable: NO
        SC: OFF
        SP: OFF
        Down state flush: ENABLED
        Monitor Connection Close : NONE
        Appflow logging: ENABLED
        ContentInspection profile name: ???
        Process Local: DISABLED
        Traffic Domain: 0


        1)   10.193.104.58:443  State: UP       Server Name: mv-pampvwa03.klh.cph.ad    Server ID: None Weight: 1
                Last state change was at Thu Feb 10 02:35:48 2022
                Time since last state change: 4 days, 12:00:30.860

                Monitor Name: tcp-default       State: UP       Passive: 0
                Probes: 450737  Failed [Total: 13 Current: 0]
                Last response: Success - TCP syn+ack received.
                Response Time: 0 millisec

    *****    2)  10.193.104.120:443  State: OUT OF SERVICE   Server Name: mv-pampvwa01.klh.cph.ad    Server ID: None Weight: 1
                Last state change was at Wed Jan 12 15:01:10 2022
                Time since last state change: 32 days, 23:35:09.430

                Monitor Name: tcp-default       State: UNKNOWN  Passive: 0
                Probes: 942863  Failed [Total: 36 Current: 0]
                Last response: Probe skipped - service state OFS.
                Response Time: 0 millisec

        3)  10.193.104.121:443  State: UP       Server Name: mv-pampvwa02.klh.cph.ad    Server ID: None Weight: 1
                Last state change was at Tue Jan 18 07:04:20 2022
                Time since last state change: 27 days, 07:31:59.620

                Monitor Name: tcp-default       State: UP       Passive: 0
                Probes: 1343108 Failed [Total: 14 Current: 0]
                Last response: Success - TCP syn+ack received.
                Response Time: 0 millisec
 Done-----------------------------------------------------------------------------------------

 

10.193.104.120:443  State: OUT OF SERVICE   Server Name: mv-pampvwa01.klh.cph.ad is out of service in cli, but not on gui.

 

With this output, is there any indications traffic is being dropped on the netscaler ?

 

BRGDS

DD

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