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upgrade from storefront 3.12 to 1912 ltsr cu3


Gino Porcelli

Question

hi we are trying to upgrade storefront from 3.12 cu2 to 1912 ltsr cu3.

Steps we have taken:

1. we stood up new servers with a new OS

2. I have installed the same version 3.12 on the new OS servers.

3. exported the config from our Current (old) SF servers.

4. imported to new OS servers.

switched them in the Netscalers and all are working fine.

5. now we want to upgrade to 1912 ltsr cu34 SF.

6. taken snapshots

7.  we went ahead and removed server 1 out of the NS.

8. removed Server 1 from the Server group

9. rebooted server 1

10. stopped all services and tried to upgrade.

failed with

 Category:Error, WinError
Message:Installation of '..\CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation

I

**I called citrix support and after 3hours on the phone we were still at square1.

we basically tried everything deleting the inetpub\wwwroot\Citrix\Store

tried joining the server back to the server group and tried upgrading then

he was telling me to just go ahead and upgrade my server 2 that was active, and then wipe the config off the server 1 and rejoin the newly updated server group.

my concern is if something happens to server 2 i will be totally down.

 

there has to be a way for no downtime and that i can still upgrade server 1.

 

Please Help!!

thank you

 

the storefront install log shows:
Citrix.DeliveryServices.CommandRunner Error: 0 : Error running PowerShell Command: Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'End-CompleteUpgrade' 
The property 'value' cannot be found on this object. Verify that the property exists and can be set.
hang on not the storefront install log

the citrixmsi-citrixstorefront log shows:
arget of an invocation. ---> Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'End-CompleteUpgrade' 
The property 'value' cannot be found on this object. Verify that the property exists and can be set.
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Citrix.DeliveryServices.PowerShell.Command.RunnerInterfaces.Exceptions.PowerShellExecutionException: An error occurred running the command: 'End-CompleteUpgrade' 
The property 'value' cannot be found on this object. Verify that the property exists and can be set.
the CitrixDeliveryServicesRoleManager log shows:
[2/10/2022 9:12:43 AM][3944][Error] Installation of '..\CitrixStoreFront-x64.msi' failed with error code 1603. Fatal error during installation
[2/10/2022 9:12:43 AM][3944][Verbose] DeliveryServicesPkg : State = Failed
[2/10/2022 9:12:43 AM][3944][Verbose] Broadcasting Event: package_failed

 

 

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