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Error to test alerts on Director: The data source 'Unknown error' ('http://deliverycontroller/citrix/monitor/v1') responded with an unexpected error.


hachem hassan

Question

When trying to test email alerts in Director I get an error in event viewer saying:

The data source 'Unknown error' ('http://deliverycontroller/citrix/monitor/v1') responded with an unexpected error.

user:'domainname/username'
Console operation:'Sending test message in mail...'

Additional Information:
'ExceptionThrown (0)

I've verified that port 25 is opened to the email server.

I did some research and that error was referring to the Delivery controller and the DDC servers require to be whitelisted on the firewall.

We tried that but still same error

 

I'm unable to send test email or setup alerts on the Director.

 

Any ideas plz?

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