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Workspace App Netscaler Gateway login


Question

We have 3 netscaler Citrix gateways with their respective storefront servers\stores in 3 datacenters. All Citrix gateways share the same URL which is managed by the local site DNS, but I can modify my local PC hosts file to access any of the datacenters URLs.  I can open up a browser, access the gateway webpage, login and launch Citrix resources in all 3 datacenters without issue.  The issue I am having is with Workspace app login on one of the datacenters.  I am prompted with the following popup and any credentials don't work.

 

image.thumb.png.3585ad1560b192e6bbbd7fdae6696c3f.png

 

On the other 2 datacenters, the Netscaler gateway portal is launched within the Workspace app.

 

image.thumb.png.965b4b04b5494a13f67953f3f1e09c36.png

 

All NetScalers and storefront servers are at the same version. I cannot seem to locate the configuration causing the issue. 

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