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Login Error


Steven Goldman1709163171

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57 minutes ago, Steven Goldman1709163171 said:

We have a user located in India that is trying to log into our VDI.  They are getting this error when they try to log in and it they have been trying for at least a week to access our systems.  

image.thumb.png.0003eb268ded0e9d5f9306165a127df5.png

 

Please advise.

 

Steven Goldman
Itaú International | Information Technology

steven.goldman@itau.us

Cell: +1 203-247-0255

 

Hi Steven,

 

The issue happens only to a specific user?

Does this user try to connect to static Desktop?

Is the Desktop shown as registered?

 

Thanks

Arnaud

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