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BCR and GoToMeeting


dfurdyna

Question

I'm having trouble getting BCR properly to work with the GoToMeeting web app. Edge 96 with BCR 5.3 is in use.

https://app.goto.com/* is in the ACL policy and https://authentication.logmeininc.com/* was also added to the Authentication Sites policy.

Still the extension icon won't turn green after I get redirected to https://app.goto.com/landing, https://app.goto.com/meetings or https://app.goto.com/meeting.

Is there something I'm missing?


https://support.citrix.com/article/CTX238236 seems to be outdated regarding GTM.


I'd appreciate any help!

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4 answers to this question

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On 2/10/2022 at 9:09 PM, Matthias Kaiser said:

Hi,

 

we have now found the same problem with *.goto.com or app.goto.com and have not been able to find a solution yet.

 

We opened a call: 81064067

 

Thanks.

 

---

 

Platform:

DC, SF, VDA = 1912 LTSR CU4

CWA = 2107 and higher (also with 2202)

OS Desktop = Win10

OS Server = Win2016

Browser = MS Edge Chromium 97.x

 

Any updates here? We have exactly the same problem.

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