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Right Signature API


Levi Snow

Question

Using your API, i would like to download the original PDF.

i see when i call the /public/v1/documents/:id endpoint, i get back an object with a field named "original_file_url". when i call that url i got a message as follows

<?xml version="1.0" encoding="UTF-8"?>

<Error>

    <Code>NoSuchKey</Code>

    <Message>The specified key does not exist.</Message>

    <Key>base_files/original/3412def6-2cd1-42f3-a90f-0075a9afee32/DistributionRequest.pdf</Key>

    <RequestId>7Q1AVYZRZQNK3MME</RequestId>

    <HostId>v1euLVhL5gFxWsfi8EtSXr/RBfKu2x6phji8vBOAAozLiuFqOkEivcRTVbI+mYwcDaEoIWThNJs=</HostId>

</Error>

 

When i use the other url's provided, for example "signed_pdf_url", it works and i do get the PDF. just the "original_file_url" doesnt work. I tried with multiple different forms and they all fail. it doesnt matter which status it has (pending, executed, expired), it always fails

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