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Problem with Citrix Workspace on Ubuntu 20.04.3 LTS: Cannot start desktop "desktop name"


Sergei Teplov

Question

Hi! 

Just met into this error on Ubuntu 20.04.3 LTS machine so any ideas how to solve or workaround this? 

Citrix client: icaclient_21.11.0.20_amd64.deb

I also tried icaclient_13.10.0.20 version, but error still reproduced on this version.

Problem:

image.thumb.png.1f63996da5beac9505c32173f0094318.png

 

Output of  sudo ./workspacecheck.sh   contain only one problem:

-----------------------------------
-- Checking Display Server Support ... -
-----------------------------------
Failed to get session path: Caller does not belong to any known session.
Warning! - Your display server is not supported. Your Desktop and App sessions will not work as expected!

logs:

 ~  tail -F /var/log/citrix/ICAClient.log
2021-11-17 17:15:53.970 [LIBS] <P3580> citrix-wfica: Value of cl_argv[2] : -tell 
2021-11-17 17:15:53.970 [LIBS] <P3580> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers 
2021-11-17 17:15:54.051 [LIBS] <P3580> citrix-wfica: ReadINIConfig() exiting 
2021-11-17 17:16:07.512 [LIBS] <P3681> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica 
2021-11-17 17:16:07.512 [LIBS] <P3681> citrix-wfica: Value of cl_argv[1] : -eula 
2021-11-17 17:16:07.512 [LIBS] <P3681> citrix-wfica: Value of cl_argv[2] : -tell 
2021-11-17 17:16:07.512 [LIBS] <P3681> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers 
2021-11-17 17:16:07.541 [LIBS] <P3681> citrix-wfica: ReadINIConfig() exiting 
2021-11-17 17:16:44.123 [WEBHELPER] <P3935> citrix-ctxwebhelper: Unable to perform the SSL handshake 
2021-11-17 17:18:23.510 [CCM] <P4418> citrix-icasessionmgr: EndpointdeviceAddress: 192.168.45.212 

 

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