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macOS Citrix Workspace app - full screen window remains after app close


Prasad U

Question

Citrix Workspace Version: 21.09.1.32 (2109)

macOS Version 12.0.1

M1 Mac Mini

 

Setup: launch the remote Windows session in a separate workspace / Full screen. (i.e. you have 2 desktops see pic-1)

Occurrence / frequency: Sometimes, after a period of idle state

 

Issue: Stay away from machine for 15/20 min (idle time)

The Citrix window is completely unresponsive. The desktop stays but no actions possible 

Note the icon on the dock disappears.

 

Understanding the connection time-out, the app closed. But for some reason the full-screen desktop remains.

 

The only option seems to be close via Mission control.

Screenshot 2021-11-08 at 06.31.16.png

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