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Recommendation for Softphone telephony


Stefan Wendrich1709160263

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13 hours ago, Shalini Pradhan said:

Hello Stefan,

We have a citrix article for delivering softphones in Citrix. You can check and see if that helps
Article: https://support.citrix.com/article/CTX133024

Hi Shalini,

thanks for your answer. We know that article, but it doesnt solve our issues. 

Users who use C4B XPhone softphone through CVAD (all releases) have bad audio quality. Tinny Sound... Users are frustated to use the softphone.

 

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