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Citrix Director Missing logon performance data after upgrading to 1912

Andreas Haseneder


Dear Community, 

after updating to LTSR 1912, I am missing the logon performance / logon duration data in the Director. In the logon performance tab, the average logon time is constantly set to 0. The data is also not displayed in the detailed user view, where it says: "Data cannot be retrieved. Logon duration data is not available for the current session."
Does anyone know the error and how to fix it?


Many greetings

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