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VDA 2006 on Windows 2016 - Unknown client error 0 (1110)


Andrey Moiseenko

Question

Hello all.
Some time ago, the connection to Xenapp Desktop on a virtual machine Windows Server 2016 stopped working with an error unknown client error 0. Version VDA 2006, Storefront 2006, client Citrix WorkSpace App 2006.
I did a lot of manipulations, updated the VDA to version 2106, completely removed the citrix from the virtual machine with the VDA cleanup utility, installed it again, etc. No errors are recorded in the logs of the virtual machine. The rest of the hosts in the citrix farm are working fine.
If I make changes in some of the remote  access settings related to the Citrix gateway, then the connection error sometimes changes from 0 to 1110, but it still does not work. I tried it from different places on the network (both local and remote through the Citrix gateway) and different clients, but the result with the same error.
What could be the problem аnd how to solve it? Thanks.

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2021-10-11 (2).png

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