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HDX Realtime Unoptimized Error 2.9


Sumanth k

Question

Hi i am having HDX Realtime connector is showing as unoptimized ,post upgrading the VDA agent 2019 . Earlier version is workig as expected 

 

1. VDA agent is 2019 HDX Realtime Connector is 2.9.200/300/400

2 HDX real time Media engine also 2.9.200/300/400

3. i have tried reinstalling the same too with different version and combinations

 

Any Suggestions

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On 10/5/2021 at 11:21 AM, Sumanth k said:

Hi i am having HDX Realtime connector is showing as unoptimized ,post upgrading the VDA agent 2019 . Earlier version is workig as expected 

 

1. VDA agent is 2019 HDX Realtime Connector is 2.9.200/300/400

2 HDX real time Media engine also 2.9.200/300/400

3. i have tried reinstalling the same too with different version and combinations

 

Any Suggestions

 

Hey Sumanth,

 

A few references for you:

Please make sure to check out release notes when you upgrade to a new version.

 

Let us know if you have any questions!

 

Migs

 

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