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Topaz Signature Scanner Error


Mark Dieken

Question

I am running XenApp 7.15 CU4.  I have a Topaz signature scanner that the server communicates over a COM port.  I have mapped the port on the client to COM7 and setup a script to use the following statement.  I have setup the driver on the server for it per the manufacturers instructions.

"net use COM7:  \\CLIENT\COM7:"

My clients routinely get this error I after the first time using it.

image.thumb.png.ac29892d65c44e54f2e20491196895dc.png

 

Anyone have any ideas?

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