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Preston Hibbard


Suddenly my remote users that are remoting into their local machines are experiencing constant freezing, for up to 15 seconds. But here is the weird part if they are in a teams meeting or something sharing their screen the people viewing say they can still see the user clicking and zooming and moving. so that means its a video issue on my users end. The bigger kicker here is this on happens on the 2k monitors if they are running multiple monitors and the other monitors are at 1080p and they slide their mouse over that screen its not frozen. Just the 2k monitor is frozen. It just started this week. I do not see anything that has updated or changed in the last week. Any ideas?

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