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RBAC role shows Name greyed out after editing ,So users not able to modify the RBAC roles.

Nitin Verma1709162263




I am facing an issue where in once the RBAC role is created , we can not make any changes to the role due to following.


  • RBAC role on editing , shows name field as greyed out and hence you can not make any changes .
  • Even if we create a new role and then try editing it , it shows same behavior as above.

XM version : 10.13 RP3 On -prem


Tried checking the article  : https://support.citrix.com/article/CTX224160 .

Results for our environment, after checking the DB groups mentioned in the article are null.


Tuned XM server : https://docs.citrix.com/en-us/xenmobile/server/advanced-concepts/xenmobile-deployment/tuning-operations.html


Any suggestions.




RBAC edit1.PNG

RBAC edit2.PNG

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