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HDX RealTime Linux installer error - "...unsupported OS"


Bryan McGrath

Question

I use Citrix Workspace to access a client's network. Workspace has installed and works well on my PC (OpenSUSE Leap 15.3). However the client insists on using Skype for Business for all of its telephony and messaging. So, I tried installing HDX RealTime Media Engine 2.9 for Linux (x64). When installing I get the error "...unsuported OS".

 

I notice the shell script includes the following:

# check Linux distribution
if [ -r '/etc/SuSE-release' ]; then
    os="RedHat"

 

I assume that the "RedHat" installation would then install the .rpm package. It seems like it would work for OpenSUSE Leap. Is there a way to force the installation or at least comment out the check Linux distribution section?

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Hello,

I have commented out a few lines in the file:HDXRTME_install.sh then the installation ran through:

 

Look:

# check Linux distribution
if [ -r '/etc/SuSE-release' ]; then
    os="RedHat"
elif [ -r '/etc/redhat-release' ]; then
    os="RedHat"
elif [ -r '/etc/lsb-release' ]; then
    . /etc/lsb-release; [ "$DISTRIB_ID" ] && os="$DISTRIB_ID"
elif [ -r '/etc/debian_version' ]; then
    #sysArch=''
    #getSystemArchitecture sysArch
    #if [ "$sysArch" = "armhf" ]; then
        os="Debian"  
    #else
        #os="Unsupported"
    #fi
else
    os="Unsupported"
fi

 

https://discussions.citrix.com/topic/407614-hdx-rtme-29-unsupported-os-debian-10/?do=findComment&comment=2064440

 

it works fine.

Have a nice day.

 

Jens

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