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Citrix 1912 cu3 vms freezing at getting devices ready.

Jonathon Luken


So i have a case about the issue but it has went nowhere in over a month. 


The versions of all control software are 

Citrix Hypervisor 8.2ltsr patched to xs82e017

Citrix DDC 1912 CU3

Citrix PVS 1912 CU3

Citrix VDA 1912 CU3

Citrix PVS Agent 1912 CU3

Windows 10 1909 or windows 10 20H2



The scenario is a machine is booted either via xs console or ddc and it gets to the getting devices ready screen. It freezes at the getting devices ready screen. These are random pooled machines running pvs, fslogix and UPL. 




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