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Clipboard not working in Virtual Apps and Desktops

Gerd Buumlrgin


Hello all,


we just freshly installed a server with Virtual Apps and Desktop 7 2106. It is a Citrix stand alone server based on Win Server 2019 using session host. Everything is running and working.

However, the clipboard is not working. The Users are connected to the published desktop and when they try copy paste (normal text no files) from local machine to desktop session just nothing happens. The clipboard seems to be empty.

According to my research the clipboard should be enabeld by default. So no need to change a policy or something.

The users are connecting with current version of Citrix Workspace.


Any help would be greatly appreciated.

Thanks in Advance!

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Hi Gerd,


we have this if the new Drag & Drop Feature between local and Citrix session is enabled (which is by default). Set the Citrix GPO setting Drag & Drop to disabled, relogin and the test again. 

We've updated our LTSR 1912 to 2103 only because of this new feature and we've had to disable it completely a few weeks ago.


Let me know if it fixes your clipboard issue within the Citrix sessions, please.

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Just wanted to share finding re: Copy/Paste and Drag/Drop between Client and Citrix session (Desktop or Seamless App)


Unfortunately, no version supports 




The only version that would support both was 2006.  Drag/Drop was still was in Beta so probably not a great choice.


Ultimately we settled on 2103 with the Citrix clipboard from 2109   (vclipbd.dll).  This was the solution suggested by Citrix. 


So far it seems to work well.  Would be nice if they could get this right



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