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Can't connect to citrix.cloud.com " "To protect your account, you must reset your password"

François BIAUCE




I tried to connect to citrix.cloud.com after 3 weeks of inactivity and I received this message "To protect your account, you must reset your password."


I can connect to citrix.com but not citrix.cloud.com. I already reset my password twice. I managed to connect once but the day after, i had the same problem.

I tried to connect with differents browers (Firefox, Chrome, Edge) and with differents computers but still have the same problem.

I cleared the cache and cookies of browsers still no change.


Have any of you ever had this problem?






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