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Too many logins using ADFS > SAML > FAS


Hi - I have just configured NetScaler 13 using ADFS to authenticate and SAML, and Xenapp 7.15 CU7 with FAS. Everything seems to work with the exception of:
1) After NetScaler authenticates through ADFS login,

2) I am forced to login a second time at the StoreFront server,

3) I get the page for selecting a server desktop

4) Which opens with error: User name or password is incorrect (and an OKAY button)

3) And then I need to login again for a third time - and then get to my requested server desktop.


Any suggestions as to how I can eliminate the last two required authentication requests and have the desktop accept the credentials from the first?

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Hi Carl -

Does StoreFront have callback configured to Gateway?   StoreFront does have Callback configured.


Is StoreFront configured to fully delegate credentials to Gateway?    When Pass-thru from Gateway is selected logins fail with "Cannot complete your request"


Is Gateway configured to not send a domain name but instead is only sending the user's UPN from the SAML Assertion?   Unsure - How do I check that?


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20 minutes ago, Carl Stalhood1709151912 said:

Pass-through from Gateway must be enabled. Also, in Authentication Settings, click the gear icon for Gateway auth and click Credentials Delegation. Make sure it's checked.


Then check StoreFront Server > Event Viewer > Applications and Services > Citrix Delivery Services.

Hi Carl -

Every time I enable Pass-thru from Gateway I get Cannot complete your Request.
With it enabled, Events show Event IDs

10 - The remote server returned an error: (403) Forbidden.,

8 - None of the AG callback services responded

3 - The request was aborted: Could not create SSL/TLS secure channel..


Credential Delegation is checked.


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