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Windows Hello for Business / PIN error on VDA when session got locked


Beat Buser1709156910

Question

Hi

 

I've a customer which is newly using Windows Hello for Business. Now we are facing an issue with PIN error after a session is locked.

On the net the only thin I found is here in german:

https://www.mariotti.de/sie-haben-zu-oft-eine-falsche-pin-eingegeben-bei-windows-hello-pin-anmeldung-in-kombination-mit-citrix/

 

Now, my customer also use other smart cards, so I can not disable the hole smart card stack.

Does anyone saw this problem in the past and got a final solution for that?

 

We are using LTSR 1912 with all patches applied.

 

Thank You !

Beat

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