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Windows Hello for Business / PIN error on VDA when session got locked

Beat Buser1709156910




I've a customer which is newly using Windows Hello for Business. Now we are facing an issue with PIN error after a session is locked.

On the net the only thin I found is here in german:



Now, my customer also use other smart cards, so I can not disable the hole smart card stack.

Does anyone saw this problem in the past and got a final solution for that?


We are using LTSR 1912 with all patches applied.


Thank You !


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