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All Load Balancing Services DOWN after UPGRADE

Jeremy Ramos

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We're upgrading PROD Citrix ADC MPX (HA Pair) from 11.1 to 12.1-62.27 (Latest Firmware for 12.1)

After our upgrade all of the Load Balancing Services we're DOWN, we promoted it as New Primary but still all of the Services were DOWN.


Kindly see our step we follow through the activity:

  1. Take backup of NetScaler
  2. Sync Primary NetScaler to secondary NetScaler
  3. Disable the sync and prop
  4. Make Primary as stay primary
  5. Make secondary as stay secondary
  6. Upgrade firmware of secondary node
  7. Make the Secondary Node as Primary Node



*Can anyone experienced this kind of behavior during the upgrade to Latest Citrix ADC Firmware (12.1-62.27) 

*Is it that Firmware BUGS Related since we tried N-1 Firmware and all of the services we're UP after Upgrade?



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