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API latency - upload of small files seems to take 2x the time as usual.


Nicholas Ivon

Question

We run quarterly billing and upload around 4000 small bills to client folders.  Each file is around 20-45Kb - pretty small PDF files.

 

Normally we upload around 20-25 per minute.  It's now running about 10 per minute.  It uploads about 10-12 very quickly, then pauses for 4-5 seconds, then repeats.

 

We are wondering if there is a known API issue at this time.  We have checked everything else and the upload process to ShareFile seems to be the issue.

 

Thank you! :)

 

 

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