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Local USB Printers not appearing


Harry Whitney

Question

Hello,

 

Have a customer on LTSR 7.15 and local USB printers do not appear when plugged in.

 

- I've started the Citrix Printer Service on the particular VDA (which is running Windows 2008)

- I can find the printer listed when adding a local printer (under client***:Printernameetc)

- I select Citrix universal driver

- Jobs dont appear in queue.

- I've checked policies are ok in SF and they mathc https://support.citrix.com/article/CTX227534

- The machines haven't had the recent printer nightmare patch

- The Workspace preferences has scanners and cameras as "connect automatically".

 

And ideas?

 

Harry W

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