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Is there a way to read Citrix ADC core dump/crash files

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I'm looking for a way to analyze the Citrix crash files.  I'm not sure what format they are supposed to be in in order to read them, and they're much too large to open in Notepad or Notepad++.  I saw an article for Citrix Crash Reporter, but that requires the crash files to be in a .dmp format, which currently the ADC does not spit out (to my knowledge).  Is this a proprietary thing?  I understand that we can upload the files to Citrix, but they aren't very clear on what information they give back to us.  It's always something like "Per the type of bug we see in the crash file, you need to upgrade to firmware xx.xx.xx" and not concise information that I can take back to the customer.  

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