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VuemAgentConfigurationHelper.ReadEncryptedData() : The creator of this fault did not specify a Reason.


MBi

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Hello,

 

Since the upgrade from 1912 to 2106 I get this error when an agent refresh:

 

Processing received silent refresh request -> Starting silent refresh


14:57:03 Event -> AgentControllersHelper.OpenDataConnection() : Detected connection security -> Unknown
14:57:03 Event -> MainController.InitializeConfiguration() : Reading Agent Initial Configuration...
14:57:04 Event -> MainController.ReadAgentConfiguration() : Reading Encrypted Data...
14:57:04 Exception -> VuemAgentConfigurationHelper.ReadEncryptedData() : The creator of this fault did not specify a Reason.
14:57:04 Exception -> MainController.ReadAgentConfiguration() : Reading Encrypted Data Failed. Exiting...

 

 

When I refresh the Workpsace agent from the console I get also an error.

 

Thanks

 

 

 

 

 

 

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Yes, load balancing is used.

I have disabled cache because it was not working anymore after upgrading to 2106.

 

I still have the warning "Cannot get agent public key. Will skip encrypted data synchronization."

 

 

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Hi,

 

Did you find a solution?

I have the exact same problem but with WEM 2107 and WEM 2109 / App Layering 2107 since I upgraded from WEM 2105 / App Layering 2104

 

 

Update.. uncheck "Use Cache to Accelerate Actions Processing" did the trick.

 

Edited by Thommy Schavon
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