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Icons delivered by Storefront disappear at Selfservice.exe refresh


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Hi guys,

I wonder if this is by design or what am I missing here.

Setup is Windows 2019 with Citrix 1912 CU2 and UPM

When a user starts a  desktop he receives applications through a Storefront Store and they appear in the startmenu just fine.

When a user pins a shortcut to an application to the desktop or taskbar, logs off, logs on again, the icons disappear.

You can see this is happening on refreshing apps, that is starting Workspace App and refreshing applications or starting selfservice.exe -poll

If we don't refresh apps (usually through logon script), the icons remain white but are useable

 

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