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director - session information grayed out


Ludovic Bartoli

Question

Good morning all,

I ask your light for a problem on the citrix xenap 7.15 platform. Since the creation of a new catalog machine and a new hypervisor vmware (before was on nutanix).

We can't reset session,  no information if connected on delivery group,  etc... The session information is grayed out.

Citrix01.thumb.png.509eab440881557425ce23c525baf021.png

405969419_2021-06-2501_51_07-Citrix.thumb.png.bcedc5af3d4252e75f6d918884b18d6e.png

Do you have an idea ?

Citrix Monitor Service  already restarted but still grayed out.

 

Thank you,

Ludovic

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