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director - session information grayed out

Ludovic Bartoli


Good morning all,

I ask your light for a problem on the citrix xenap 7.15 platform. Since the creation of a new catalog machine and a new hypervisor vmware (before was on nutanix).

We can't reset session,  no information if connected on delivery group,  etc... The session information is grayed out.



Do you have an idea ?

Citrix Monitor Service  already restarted but still grayed out.


Thank you,


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