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Citrix Full Tunnel VPN Active User Session Info

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When I go to Citrix Gateway -> Active User Sessions, I choose ALL and click continue

I can see all the sessions but all of the information regarding the sessions quite often shows 0 or

We are trying to determine which gateway the user is logging into.  Occasionally we see the Server IP and other values on a 2nd line but mostly we don't.


Is this a setting I'm missing ?  A bug ?

Thanks for any thoughts about this.

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