Jump to content
Welcome to our new Citrix community!

connection via netscaler

Recommended Posts

Do you mean when connecting to your Citrix Gateway VIP - and authenticating, you then get the above error? so the Gateway logon screen appears in all browsers?


What do the developer tools tell you?


I assume you've cleared the cache and tried in incognito mode also?


Anything strange in terms of the ciphers enabled and in use? 


Have you run a scan such as qualys labs, which will give you a good insight into connection attempts from different devices/OS versions etc?

Link to comment
Share on other sites

Which version of firmware?  

And does your gateway have any epa scans or user-agent checks in place?


Also did you mean IE (classic) or Edge (new)?  Because if so, it may be that the vpn vserver is using old ciphers/protocols supported by the old IE and what you are really seeing are chrome and firefox are likely current/new browsers rejecting it?  

So, check your firmware version and the ssl parameters or ssl profile of the vpn vserver (and/or cs vserver if in use) and confirm ssl/tls protocols in use AND cipher lists.




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...