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Reconnect disconnected session very slow with 1912CU2 and windows server 2019


Roel Niesen

Question

Hello,

 

Since 1912Cu2 (before 7.15) we see that when a session is broken (rpm errors open case with citrix without any resolution yet) and the user wants to launch app it takes between 3 and 10 minutes to reconnect.

This is very slow.

The problem is that the user don't see anything so some users are going to click multiple time on the same app.

We use published apps.

 

How can we reconnect much faster?

 

Kr,

 

Roel Niesen

1st Solutions

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