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Seeing were workspace app does not show apps, freezes


Mdell150

Question

When a user opens workspace app they see the spinning cycle then stops and then disappears. When you look in the app log you see this:
Faulting application name: SelfService.exe, version: 21.5.0.22, time stamp: 0x608faa3b Faulting module name: KERNELBASE.dll, version: 10.0.18362.1474, time stamp: 0xf0a6699c Exception code: 0xe0000008 Fault offset: 0x001146d2 Faulting process id: 0x324c Faulting application start time: 0x01d7583f3836f3cf Faulting application path: C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfService.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 33beb9a6-6e90-427c-9734-4de7b8d09175 Faulting package full name:

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