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The maximum number concurrent shells for RDS plug-in has been exceeded


Darlyn Bartlett

Question

I have upgraded some of our Virtual delivery servers from Server 2012 to Server 2019 (XenApp agent 7.1912). Every time I logon to the Server 2019 servers this error pops -up. - I can click OK and it would disappear but pops up again when I re-open server manager. We have enough RDS licensing. This error most times cause some user sessions to hung on Pre-logon

 

image.thumb.png.310cb19369dd73e10c3df3859fed94b4.png

 

running winrm config shows these numbers

 

image.thumb.png.f58b125b32261f89951e81dec7a608fa.png

 

any assistance or advice would help. I have tried some troubleshooting articles and it has not fix the issue.

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