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Receiver install/uninstall incomplete


Wade Malone

Question

The user received error "VOCitrixReceiver The Configuration manager cannot be initialized" they tried to repair then called me. I uninstalled and used ReceiverCleanupUtility rebooted the PC and ran the installer  and now am receiving an error " A later version of Citrix Receiver inside is already present" 

When I check the C:\Program Files (x86) folder there is no Citrix folder and the C:\Program Files (x86)\VO Citrix Receiver only has unins.exe and 4-12CitrixReceiver.exe files. 

The web app tries to run application.ica but can find nothing to associate to. 

I would seem there is possibly a registry entry that is not being cleaned by the ReceiverCleanupUtility and keeping the installer from truly installing all of the program. 

Anyone seen this before have any ideas?

 

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