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Multi-monitor setup portrait mode published applications


jreyes943

Question

Hi all. 

I've have a few users that are seeing issues when they have 3 screens when one of them being set as protrait.

The mouse pointer is off. By that I mean when I hoover over "File" it's not where it's supposed to be.

 

I have played with different DPI settings in the Workspace App. I have tried different Workspace  App's as well.

Changing orientation to landscape for all three is fine. Changing orientation helps a bit, but the pointer is still far off.

 

The resolution used is 1440x2560  (portrait) + 2560x1440 + 2560x1440.

It seems to happen users that are running a GPU, like Nvidia. Users using onboard GPU seems to work fine.

 

This happens to published applications.

 

Has anyone seen this  before?

 

Environment: CVAD 1912LTSR  CU2.

Windows 2016.

 

This does not happen on XA 6.5 (W2008R2)

 

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2 hours ago, jreyes943 said:

Hi all. 

I've have a few users that are seeing issues when they have 3 screens when one of them being set as protrait.

The mouse pointer is off. By that I mean when I hoover over "File" it's not where it's supposed to be.

 

I have played with different DPI settings in the Workspace App. I have tried different Workspace  App's as well.

Changing orientation to landscape for all three is fine. Changing orientation helps a bit, but the pointer is still far off.

 

The resolution used is 1440x2560  (portrait) + 2560x1440 + 2560x1440.

It seems to happen users that are running a GPU, like Nvidia. Users using onboard GPU seems to work fine.

 

This happens to published applications.

 

Has anyone seen this  before?

 

Environment: CVAD 1912LTSR  CU2.

Windows 2016.

 

This does not happen on XA 6.5 (W2008R2)

 

Solved with increasing  "display memory limit"

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