Jump to content
Welcome to our new Citrix community!
  • 0

Cant log into App Layering web interface


Question

Last week I upgraded my appliance to 2104 and today I am having a problem logging into the appliance through the web. I get the error message saying "Cant reach the page". vSphere shows the CPU is maxed out. 

We can not restart the appliance from the vsphere console

I have been able to restart and shutdown through the putty session. Neither shutting down or restarting has helped.

 

I tried to restart the services

  • service httpd restart
  • service maservice restart

 

services could not be started due to lack of resources

 

I looked at the resources that was running and that is where I discovered the mono-sgen is taking up all the resources.

 

Killing that process did not help but there is something running that is stuck that does not restart on a system restart.

 

Any advice would be greatly accepted

 

 

Link to comment

3 answers to this question

Recommended Posts

  • 0

Chris, most processes on the ELM do not restart automatically, so killing it helps the ELM but doesn't make it work any better.  Run 'top -c', that shows the entire command line of each process, and in particular shows which of the four or so mono-based services on the ELM is actually having the problem.

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...