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Selfservice.exe CPU Usage


Obin Augustin

Question

We just migrated from 7.15 CU2 LTSR to Citrix Virtual Apps and Desktop LTSR 1912 CU2

VDA 2012 R2 Workspace app 1912 LTSR

Selfservice.exe is using an average of 8% CPU per user. After 8 to 10 users on the VDA, the CPU is maximized.

Can we prevent selfservice.exe from running or reduce it's CPU consumption?

 

 

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3 answers to this question

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Hi Obin,

That seems quite a lot of cpu usage.
Something might be going wrong.
How much CPU is given to the VDA's?
Are the VDA's statefull or stateless?
Has the image been recreated, or are you using the pre-upgrade image with a new VDA version?

Kind Regards,

Mick Hilhorst

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