Jump to content
Welcome to our new Citrix community!

Getting Started with Citrix ADM issues - cant log in as no authenticator app linked to account

Recommended Posts

I received an email from Citrix offering me the Citrix ADM service to manage my gateways. I am interested to take a look but on clicking the 'Get Started' link i am unable to log in using my MYCitrix account as i dont have an authenticator app linked. I click on the 'Dont have authenticator app' link which then asks for a backup verification code which i dont have. Only option then is to click on Contact support. Is there an easy way to get round this without opening a support ticket?  Why offer something and then make it so difficult to access. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...