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Mouse lag issue on Workspace 1912 within AWS


Glenn Dowling1709151535

Question

I am not sure if I have this in the correct "Receiver" forum (since I did not see a specific one for Workspace App).

 

I am just starting to use AWS (version 3.1.6.2064) running Windows 10 version 1909 (OS build 18363.1139) and Workspace 1912 LTSR CU2.  I have noticed that the mouse lags a bit within both a published app and a published desktop.  If I exit AWS "full screen mode" and then go back to full screen (using multiple monitors), mouse movement on some of the "older" published apps tries to force the mouse towards the edge of the app.

 

Is there a config setting in either the Workspace client or maybe AWS that would smooth this out?  I read in one of the other forum posts that this worked fine in older Receiver clients, but I did not want to downgrade that much for this to work.

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